The Role

As Market Director, you'll be responsible for providing a best-in-class experience to our eaters and our chefs.

Your time will be spent running the daily operations of the entire NYC market, as well as driving improvement measures, and operational strategy.

You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency.

Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.

Responsibilities

• Lead, coach, and develop a team of Associates, Supervisors, and Managers with a hands-on approach
• Create an inspiring and empowered work environment for team members to thrive by defining clear career paths and providing growth opportunities
• Oversee the full cycle of food production, fulfillment, storage, packaging, and on-time delivery to ensure quality standards (Food Safety, cleanliness, and sanitation) are being met at all times, in compliance with city, county, and state requirements
• Continuously measure and evaluate all work processes and take proactive steps to ensure best practices are implemented and shared across the market
• Review and manage P&L regularly to ensure that key financial targets (food cost, labor, profit, etc.) are being met
• Increase profitability through implementing procedures to reduce costs and increase productivity
• Work cross-functionally with Operations and other corporate departments to implement strategic projects that contribute to meeting or exceeding company KPI targets
  

Qualifications

• 10+ years of senior leadership experience in manufacturing companies and/or the food industry.
• Previous experience in hyper-growth stage companies is highly valued.
• Very strong analytical skills with a passion for using data to develop effective solutions to address business needs, with a focus on agility and efficient communication
• Proven ability to effectively motivate and manage a high-performing team
• Excitement for working in a fast-paced environment with a high level of ambiguity and change
• Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
• Excellent organization, time management, and prioritization skills; proven ability to balance multiple critical tasks and consistently deliver while handling tight deadlines
  

Compensation:

• All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
• Pay Range: $150,000 - $200,000 per year.
  

Benefits

Health Insurance coverage

PTO policy and paid holidays off

We grow, you grow: Stock Options Plan granted on Day 1.

Eligible for bi-annual performance bonus

Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid

Compassionate Leave: 3-5 days each time the need arises

A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

• ️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

‍ Personalized Spanish coach

Awesome opportunity to join a company that is looking to change how we eat and how chefs work!