About University Medical Center

University Medical Center New Orleans is the academic medical center of LCMC Health and the ultimate expression of a nearly 300-year legacy of serving the people of New Orleans and South Louisiana. With our academic partners, including Louisiana State University and Tulane University Schools of Medicine, we are training the next generation of healthcare professionals and leading research to find tomorrow's cures and treatments. From expert primary care and the widest variety of specialty care to cutting edge emergency care and the region's only Level 1 Trauma Center, UMC offers the area the widest breadth of healthcare services.

We are looking for medical professionals who are just as passionate as we are about providing the best medical care in the safest environment. We are an equal opportunity employer that values diversity in the workplace. Whether you're a seasoned healthcare professional or just starting out, a career at UMC places you at the center of a dynamic community of providers, learners and staff with a singular focus on patient-centric care. We offer a state-of-the-art facility with breakthrough technology, and professionals committed to helping our community become healthier.

About the position

In collaboration with members of the health care team, the Medical Assistant (MA) will provide assistance to physicians, APPs, residents/fellows, and clinical staff to support the delivery of timely quality patient care in the ambulatory setting. The MA will provide care in accordance with the Louisiana Nurse Practice Act, approved MA standards of care, state regulations, and hospital/clinic accreditation standards. The MA will uphold the mission, vision, and values of UMCNO and will adhere to the philosophy, policies, and procedures of UMCNO Nursing Services.

The MA works under the supervision of the RN Supervisor and/or RN/LPN Lead.

Requirements

High School Diploma or Equivalent. Graduate of an accredited Medical Assistant program, preferred.

1 year of experience in a health care related field or completion of CNA, PCT, or MA training/certificate program.

American Heart Association Basic Life Support-HCP.

Responsibilities

Completes pre-visit chart review to ensure all clinical documentation including requested medical records, labs, imaging and ordered test results are available and in the chart for patient appointments. Rooms patients in a timely manner updating in the EHR the patient's medical history, medications, required patient questionnaires and health screening questionnaires as appropriate. Prepares patient for examinations, tests, or treatments. Assist patient with dressing, transfer to exam table and ambulation as needed. Assist physicians, APPs, Residents/Fellows, and nurses as needed during exams/procedures. Prepares specimens for lab as needed. Cleans and stocks exam room/treatment room. Perform EKGs when applicable.

Prior to patient appointment, verifies appropriate equipment/instruments is available for the planned exam/procedure. Routinely checks supply rooms for expired items. Follows established SPD guidelines/standards, maintains, cleans, and transports procedure instrument and equipment as appropriate.

Demonstrate appropriate customer service skills. Communicate effectively with patient, families and clinical staff. Escalate patient concerns or complaints to RN Supervisor and/or lead nurse or provider as necessary.

UMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.