Job description

Title: Medical Billing Specialist

FLSA Status: Non-Exempt, Hourly

FTE Status: 1.0 FTE, Full-Time

Reports to: Director of Revenue Cycle

Location: Mount Vernon, WA – SRI Business Office

COVID-19 Vaccination

In accordance with Washington State law, Skagit Radiology, Inc. P.S., requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding.

Who We Are:

Skagit Radiology Inc., P.S. is dedicated to providing patients and physicians with advanced, sub-specialized expertise and the highest levels of excellence in radiological services. Our staff incorporates the latest technology in medical imaging and image-guided therapy into cost-effective clinical practice. We actively maintain a leadership role in providing these services to the medical community and collaborate with other health care providers to continuously improve patient care. Our shared values include mutual respect, teamwork, superior service, professionalism and confidentiality.

Job Summary:

Under general supervision of the Director of Revenue Cycle, this position is primarily responsible for medical billing, adjustments and collections.

Duties & Responsibilities:

• Check registration for errors.
• Check eligibility.
• Collect patient payments when necessary, over the phone and from walk-ins.
• Prepare collection reports.
• Bill patient and insurance companies.
• Scan documents and paperwork as necessary.
• Contact referring physician for diagnosis codes if not received from coder.
• Post payments from insurance carriers and patients.
• Research denials by contacting insurance companies and patients for additional information.
• Write appeals and letters for denied claims.
• Re-bill accounts and bill to the insurance companies as secondary.
• Ensure compliant and accurate billing of charges and payments.
• Follow up on patient and insurance AR.
• Answer phone inquiries from patients and insurance companies.
• Prepare refunds.
• Take deposits to bank when needed.
• Maintain assigned productivity standards.
• Review office supply inventory levels for ordering.
• Provide optimal customer service and patient care, while utilizing AIDET service principles in all encounters.
• Attend and actively participate in all department, team and/or committee meetings.
• Comply with all company, department and location specific policies, procedures and mandatory learning requirements.
• Perform other duties as assigned by Supervisor or designee

Required Education, Training & Experience:

• High school diploma or equivalent required.
• 3+ years’ billing experience preferred.
• Medical Billing Certification preferred.
• Previous experience with hospital/clinic billing preferred.
• Previous experience in a busy physician practice preferred.

Required Knowledge, Skills & Abilities:

• Ten key skills required.
• Knowledge of medical terminology and imaging procedures preferred.
• Knowledge of healthcare insurance procedures preferred.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Computer literate, including ability to work with and learn new software.
• Proficient in Microsoft Office and Radiology Information System applications.
• Strict confidentiality and professionalism required.
• Ability to apply written guidelines and standardized work practices, identify problems and communicate clearly.
• Ability to establish and maintain effective relationships with physicians, co-workers, patients and their families.
• Ability to maintain patience and tact when interacting with hostile and emotionally upset patients, family members, visitors, etc.
• Ability to coordinate work schedule with requirements of position (may include overtime).

Benefits:

• Competitive Compensation (DOE)
• Employer Paid Medical & Dental; Voluntary Vision Coverage
• Employer Paid Life & AD&D Insurance
• Paid Holidays and Paid Time Off (Vacation/Sick Leave & Extended Illness Accruals)
• Generous 401(k) Plan with pre-tax matching and discretionary year-end profit sharing

Job Type: Full-time

Pay: $18.11 - $24.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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