• Provide leadership in developing program, organizational, and financial plans with the CFO of the company and staff, and carry-out plans and policies authorized by senior management and the governing body.
• Coordinate the overall administrative activities and operations of the facility.
• Promote and ensure a culture of compliance.
• Promote active and broad participation by volunteers in all areas of the organization's work.
• Prepare and submit reports on administrative activities, keep senior management advised of financial conditions, program progress and present and future needs of the entity.
• Maintain official records and documents, and ensure compliance with federal, state, ACHC, and local regulations.
• Maintain a working knowledge of significant developments and trends in the field.
• Oversee with the medical director clinical programs while directing and supervising them.
• Assure compliance with all applicable state licensing regulations, Medicare Hospice Conditions of Participation and ACHC standards.
• Confer with and establish sound working relationships with community members, businesses, groups, and other agencies and organizations.
• Represent and publicize the programs and point of view of the organization to the public.
• Encourage staff and volunteer development and education and assist program staff in relating their specialized work to the total program of the organization.
• Maintain a climate which attracts, keeps, and motivates a diverse staff of top-quality individuals.
• Oversee implementation and maintenance of contractual agreements.
• Identify personal educational needs, seek avenues to meet those needs, and participate professionally in education activities.
• Oversee the selection, supervision, training, and evaluation of staff.
• Encourage staff and volunteer development and education and assist program staff in relating their specialized work to the total program of the organization.
• Maintain a climate which attracts, Keeps, and motivates a diverse staff of top-quality individuals.
• Oversee coordination of events and activities performed by liaisons, etc.
• Promote and ensure all employees and volunteers are following all proper regulations, laws, etc.
• Provide Home Hospice with a return on investment and be a quality steward of company funds.
• Assist in orientation of new employees.
• Market and provide community education.
• Create and maintain great relationships with referral sources, agencies, organizations, and all other community members small or large.
• Prepare documents for DHEC such as 855-A's, CON applications, and all other regulatory and compliance documents to be prepared.
• Participation and marketing in public relations and community activities that promote the organization and its role as an effective member of the hospice and healthcare delivery system as well as customer service promotion.
• Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
• Perform other duties as requested or required, at the sole discretion of Conway Medical Center.

Qualifications

Education:

• Associate's Degree in Business Administration, or Health Services or three (3) years’ current Healthcare Leadership experience required.
• Bachelor’s Degree in Business Administration or Health Services is preferred.

Experience:

• Three (3) years' experience in Healthcare Leadership required.

Job Expectations:

• Ability to manage and demonstrate effective leadership skills in fiscal management, strategic planning, and program and staff development.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Extensive knowledge and experience of Microsoft Office products such as Excel, Word, Outlook, PowerPoint.
• Strong analytical skills and experience interpreting a strategic vision into an operational model.
• Understand hospice philosophy and issues of death and dying.
• Practice effective communication with both external and internal customers.
• Communicate appropriately and clearly to patients, family members, staff, physicians, etc.
• Assist and educate others so that the resources, assistance, or support is provided to achieve success in their daily work.
• Must maintain high ethical standards.

Special Skills:

• Understand hospice philosophy and issues of death and dying.
• Passionately believes in the core values of excellence, compassion, healing, teamwork, stewardship, innovation, integrity and is a champion of CMC core values and model for all. Ability to work effectively and collaboratively with nursing colleagues, physicians, and department heads.
• Strong organizational skills.
• Strong PC skills required.
• Strong verbal communication skills required.

Working Conditions

• Occasional exposure to difficult patients.
• Potential exposure to bloodborne and airborne pathogens.
• Stress level high due to multiple demands frequently occurring simultaneously.
• Physical surroundings generally pleasant and comfortable.
• Prolonged standing and walking required.