Duties/Responsibilities:

• Creates accurate charter quotes within 24 hours using estimated miles from itinerary and correct rates to ensure hours of service compliance.
• Provide excellent customer service to new and existing customers by communicating in a professional manner and building relationships.
• Follows up on quotes and converts to sales contracts.
• Obtains detailed final itineraries from customers and completes timely updates/changes to charter information.
• Sends invoices, collects and processes payment information for charters.
• Provides administrative support for all areas of company, especially with dispatch and accounting.
• Monitors accounts receivable and has zero outstanding balances past sixty days.
• Records tips collected from customers and submits to accounting for driver disbursement.
• Seeks out new motor coach business and advises GM of market changes and/or opportunities.
• Other duties as assigned.

Required Qualifications:

• High School Diploma or GED required.
• Minimum of two years in previous office setting.
• Be able to manage time and resources effectively to meet sales objectives.
• Ability to identify and implement process improvement opportunities.
• Must demonstrate judgement in balancing the needs of the customer with needs of the Company.
• Strong decision-making skills.
• Excellent verbal, written and presentation skills.
• Strong PC skills to include the use of MS Office Products.

Preferred Qualifications:

• Previous experience in sales environment or similar role.