Office Assistant

Full Time
Anaheim, CA 92804
$18 - $20 an hour
Posted
Job description

LKQ is looking for an Office Administrator to join the team! Responsibilities primarily include maintaining bookkeeping and administrative records; assisting in the service of customer inquiries, handling incoming and outgoing mail, and performing general office assistance as appropriate and needed.

Essential Job Duties:

  • Implement and maintain general office systems, procedures, and methods, directing a combination of activities including:
  • Record retention
  • Office equipment inventory
  • Coordinate office activities.
  • Train branch support staff.
  • Manage general services, mail distribution, office equipment maintenance, facility related issues.
  • May assist with processing accounts.
  • Research items returned for credit by customers. Handle customer requests for invoice copies.
  • Insure proper filing of invoices and administrative paperwork daily.
  • Assist with resolving account errors, returned checks, credit chargebacks, payment shortages, and other related issues.
  • Gather, organize, and summarize data and information for management.
  • Assumes other duties as assigned.
  • Processes orders - performs order entry, and reviews orders for correct handling, pricing, quantities, and shipping data.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
  • May directly receive and process payment from walk-in customers.
  • Advises customer on substitution or modification of part when part requested is not available.
  • Assists with Route Salespeople's "check-in" and "check-out" processes.
  • Observes inventory changes to insure minimum stock levels.

Compensation: $18.00-20.00 per hour


Education & Experience:

  • High School graduate or G.E.D. equivalent required.
  • 2 years of general office experience.
  • Entry level cash handling experience

Knowledge/Skills/Abilities: Must demonstrate good interpersonal and telephone communication skills. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must have the flexibility to work variable schedules, including weekends.

Machines, Equipment, and Software: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.

Essential Physical Demands/Work Environment: Must have the ability to work under conditions of frequent interruptions and be attentive to details. Must be able to be patient with others, can listen, and be able to work under pressure comfortably. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is moderately loud.

Benefits:

  • Health/Dental/Vision Insurance
  • Paid Time Off
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts

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