Office Manager / Inside Sales

Roles & Responsibilities:

AMERICUS GLASS, Since 1994! We are seeking candidates for Office Manager / Inside Sales in Americus, GA. This is full-time position with a really great, growing company, who treats their employees very well. The ideal candidate will have experience in running a busy office and have some inside sales experience. Are you interested in working for a growing organization? If so, then you've started the right journey, and this career and company is just what you're looking for. Apply now!

We are looking for someone with energy, focus, and drive! Someone who pays attention to detail, who can work at a steady pace, with a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change:

Handle A/R and prepare deposits for bank run.

Manage the day to day operations of the office.

Answer inbound phone calls promptly during business hours.

Pre-screen incoming leads/potential customers in a proper manner.

Respond to any voicemails and/or messages from answering service.

Manage and respond the inbound email correspondence and forward accordingly.

Greet customers and all other visitors to the showroom promptly and professionally.

Schedule estimate appointments properly.

Quote product by telephone for potential new clients/customers.

Assist Estimators with follow up on pending estimates by phone and/or email.

Strategically schedule work appointments for Installation Techs, along with customers accordingly.

Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions.

Check order confirmations from fabricators/vendors for size and pricing accuracy.

Oversee proper filing of daily work orders and estimates.