Job description

This individual is responsible for managing the on-site maintenance for technicians and coordination of special projects at Rivian.

Company Overview

MH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs. We have won the Hyster “Dealer of Distinction" award multiple times. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.

For more information on who we are and what we do, please visit our website at www.mhequipment.com.

Job Responsibilities:

• Develop and maintain quality relationships with shop technicians at customer locations in conjunction with our branch Management team.
• Coordinate maintenance and repairs for all shifts of MH technicians.
• Daily supervision of all technicians assigned to resident customer locations.
• Daily sites check in for Rivian.
• Secure proper authorization for sourcing equipment, scheduling PMs, parts ordering, etc.
• Flexible to rotate coverage for spot-checking our technicians on backshifts.
• Ensure completed work orders are submitted in MSP in a timely manner.
• Review all completed work orders and make sure they are coded correctly.
• Compile data and reports, analyze information, make recommendations, and meet with Customers and MH’s teams as required.
• Provide recommendations that save costs for the customer and MH Equipment by rotation, replacement, improved maintenance, improved processes, on-site parts inventory, etc.
• Work closely with customers & MH contacts to communicate details to appropriate departments that help in the decision process.
• Utilize the Fleet Application for overall management and coordination, provide proof reporting to customers & MH personnel as needed.
• Monitor and manage all WIP and open work orders.
• Annual reviews of on-site technicians & any coaching / disciplinary issues. Will work with Branch Manager to enforce.

Job Requirements:

• Strong Customer Relation skills.
• Excellent computer skills and analytical skills (proficiency in Microsoft Excel, Word and PowerPoint required).
• Good problem solving abilities and ability to make decisions.
• Good knowledge of lift trucks, the industry and applications.
• Self-starting with the abilities to organize and manage time effectively, and work independently.
• Supervisory experience necessary.
• A good working knowledge of scheduling the work on all units needing repair.
• Present a professional image in personal appearance, dress and preparation.

Working Conditions: Hours will be 7:00 a.m. to 3:30 p.m. Monday thru Friday or whatever it takes to get the job done. This is a salaried position and is exempt from overtime.

Benefits:

• Uniquely MH: Adoption Assistance, Dave Ramsey’s Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
• Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company laptop and cell phone.
• Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
• Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
• Company Support: Continuous training, safe working environment.

MH Equipment is proud to be an Equal Opportunity Employer

Job Type: Full-time

Schedule:

• Day shift
• Overtime

Experience:

• Supervising: 3 years (Required)
• Automotive Repair: 3 years (Preferred)
• Microsoft Office: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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