Job description

The Roof at Ponce City Market is looking for a highly motivated, people first leader to assist in managing the operations of our Rooftop amusement space; Skyline Park

The Roof at Ponce City Market offers you:
Dining
The Roof at Ponce City Market offers cuisine ranging from comfortable and casual to sophisticated and upscale. At Skyline Park, the amusements are accompanied by classic carnival fare including the infamous Walking Taco, soft pretzels, and ice cream sandwiches. 9 Mile Station, a sleek indoor-outdoor space, is a full-service restaurant specializing in delicious, shareable food.
Drinks
The bar programs at Skyline Park and 9 Mile Station have something for everyone. Skyline Park hosts exciting original creations, such as the Skyline Mule and the Strawberries & Roebuck Frozen Rita, to name a couple. If you're looking for something a bit more refined, let our bar masters at 9 Mile Station shake up your evening. In addition to more than two dozen craft beer selections, 9 Mile Station also offers a unique wine list and classically prepared cocktails to complement any experience.
Entertainment
Come one, come all to the wondrous Skyline Park, where adventure awaits you! Gaze at the unbelievable views on the Heege Tower or take home the grand prize from any of our vintage-inspired games of skill! With its old-school carnival spirit, Skyline Park is sure to entertain the young and the young at heart.

If you're looking to slow down and savor the sites, join us at 9 Mile Station. Indulge in casual fine dining set against the beautiful backdrop of the Atlanta skyline.

Atlanta Event Space
Whether you're planning your wedding weekend, a milestone birthday party or a corporate function, The Roof is the perfect event space in Atlanta. Boasting exceptional views and warm hospitality, Skyline Park, 9 Mile Station, and the Rooftop Terrace are sure to impress your guests. Our dedicated onsite event professionals are happy to help bring your vision to life.
Unbelievable Views
Whether you're playing mini golf at Skyline Park, dining at 9 Mile Station, or making memories at The Rooftop Terrace private event space, our views are the best in the city. The former Sears, Roebuck & Co. Building (now Ponce City Market) remains one of the tallest brick buildings in The South; Whichever experience you choose to enjoy on The Roof will be accompanied by unparalleled views of our fair city.

Job Overview:

The Operations Manager for The Roof at Ponce City Market must operate with courage, resolve, and a can-do attitude (grit). They will supervise the daily operation of Skyline Park and be present in their are of responsibility during service to ensure a remarkable guest experience. The position of operations manager requires problem solving, confidence, and a passion to learn.

Responsibilities & Duties:

· Work the space actively applying a professional, hands-on approach; unafraid to get hands dirty

· Provide in-the-moment coaching and feedback to team members, actively facilitating their growth

· Maintain a high level of hospitality towards guests and team members alike

· Recruit, train, and develop team members to meet the standards of the restaurant

· Schedule and direct team members effectively to meet the volume of the restaurant which can change throughout the year

· Organize and conduct effective, and informative pre-shift meetings before each service

· Attend regularly scheduled training accompanying new seasonal menu roll-outs and meetings scheduled throughout the year

· Ensure restaurant is completely set up and spotless before the beginning of service

· Assign and monitor daily and weekly side work duties

· Assist with beverage inventory when prompted

· Work a combination of opening and closing shifts throughout the week

The Ideal Candidate will:

· Have a minimum of 3 years Hospitality experience with at least 1 year of management experience

· Have a basic knowledge of Profit and Loss reporting and how you can personally affect the outcome

· Have a passion for providing the highest level of hospitality to our guests

· Conduct themselves with a high level of humility and hold themselves personally accountable

· Possess a people first mentality

· Have a basic understanding of computer functions including the Microsoft Office suite of products and financial software

· Have an eye for quality and be able to identify whether or not product is made correctly by simply looking at it

· Have the ability to effectively deal with all manner of guests and situations that may arise during service

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
N/A

Education:

• High school or equivalent (Preferred)

Work Location: In person

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