Operations Team Member|Part-time| Waterloo Convention Center
Full Time
Waterloo, IA 50701
$11 - $13 an hour
Posted
Job description
Oak View Group:
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview:
This role will pay an Hourly wage of $11 to $13.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching. About the Venue:
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Strengthened by our Differences. United to Make a Difference.:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the
way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
The
Operations Team Member assists in all aspects of event execution. From setup before the event to resetting the facility after, the operations team member is vital for the facility and provides responsible staff assistance to the Director of Events and Operations as well as their management team.
This role will pay an Hourly wage of $11 to $13.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
The Waterloo Convention Center opened as the Conway Center in the 1970’s. A hotel and parking ramp were connected to the facility in the 1980’s. In 1987 the center was rededicated and named in honor of Waterloo’s own 5 Sullivan Brothers. As a part of a multi-million dollar transformation to meet the needs of event planners today and into the future the center was renamed to Waterloo Convention Center in 2021 to convey the pride in the community and signal the reinvention. With an expansive lobby containing several lounge spaces, four meeting rooms, 5 ballrooms, conference room, and an exhibit hall we have the space you need. Our expert catering team is prepared to meet all of your food & beverage needs. With the latest event technology and equipment, we can make you shine for your attendees.
Responsibilities:
- Day to day cleaning, organizing, and maintance of the convention center and equipment
- Setup and tear down of event equipment as designated by event documents.
- Housekeeping duties during events including cleaning bathrooms, trash removal, etc.
- Other tasks as assigned to ensure the cleanliness and success of the convention center.
- Complete all tasks as assigned by all members of management in a timely manor.
- Responsible to understand, comply with all operating procedures of the Waterloo Convention Center
- Assit with mentoring / training new employees to correct procedures as directed by management
- Review and understand event documents to understand the needs of the event and its timeline.
- Communicate timely with supervisors and management regarding scheduling and availability.
- Maintains departmental equipment; notify Operations Manager when repairs are needed
- Provide excellent customer service to internal and external clients to provide a positive employee climate.
- Possession of a valid Driver’s License preferred, but reliable transportation to work is required
- Reliable source of communication either by phone, email, or text.
- Self-motivated and excellent organizational skills
- Ability to work independently and as part of a team
- Ability to work long hours on your feet including a varied schedule of days, nights, weekends and holidays
- Ability to work in a fast pace enviroment in a safe and effective manor.
- Knowledge of OSHA standards / requirements prefered but not required
- Certification or experience in use and operation of Forklift and / or other heavy equipment is always advantageous
- Possess superior interpersonal, communication, and leadership skills
- Ability to communicate clearly and concisely in the English language, both orally and in writing, is prefered.
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intellectual/Social demands:
While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. Constant use of the English language verbally, written or reading to read company information and communicate to teams. Frequent use of company provided cell phone, desk phone. Constant use of company radio for communication. Ability to hear and respond quickly in high pressure situations to radio requests from employees, security, etc.
Physical demands:
While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools. Employee will frequently move about inside and outside various areas of the large facility before/during/after events to interact with internal/external clients and supervise the work of employees. Position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure. Employee will as needed operate fork lift and high lift in assessment of and maintenance of the building and equipment. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee will frequently lift 30 lbs; occasionally lift up to 75 pounds; and push/pull 150 pounds, as business demands required.
Work environment:
The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment; and moderate to loud during event days when equipment is in operation. The work environment is consistently cool (cold) when ice rink is in place seasonally. Exposure to crowds with thousands of people in attendance, crowded or tight spaces, high elevation, consistently loud workspaces, and freight elevators.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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