Job description
Full-time, 40 hours per week, day shift, 8:00AM - 4:30PM, Monday-Friday
SUMMARY:
Under the direction of the Director of Organizational Development, the Organizational Development Specialist is responsible for working closely with colleagues, teams, and leaders to facilitate change and increase performance effectiveness, engagement and retention. Using a range of organizational development tools and resources, this position will consult with leaders and colleagues to conduct needs assessments, make informed recommendations, develop appropriate interventions and/or educational programs, and deliver training/corporate learning initiatives.
PURPOSE:
The purpose of this document is to describe the general nature and level of work performed by personnel as classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Work effectively as a member of a cross-functional team that may include executive leadership, managers, and individual contributors.
- Provide consultative support to all levels of the organization, conduct needs assessments (through surveys, interviews, focus groups and observation) to identify organizational trends, issues, opportunities and challenges that impact effectiveness.
- Lead stakeholders through the design, development, implementation and evaluation phases of an organizational effectiveness engagement.
- Create and implement interventions that advance the organization's goals and objectives, achieving both quantitative and qualitative outcomes.
- Assist with preparation and execution of all logistics relating to required learning, special conferences, customized OD projects and employee engagement initiatives.
- Utilize adult learning principles and proven methodologies to design training and learning solutions in the OLT, ILT and vILT environments in alignment with organizational goals/objectives and comprised of engaging and interactive components.
- Deliver training through structured learning experiences and training courses (e.g. employee and leadership orientation/onboarding, retreats, development activities, team-building sessions, etc.).
- Utilize the Learning Management System (LMS) to implement, deliver and track learning/training solutions. Coordinate and maintain learning tracking tools to ensure accuracy of attendance records, learner feedback, or required changes to the system.
- Measure effectiveness of training and learning solutions through evaluation and analysis of tests, quizzes, surveys, focus groups, interviews, performance outcomes, relevant data, reports and documentation; make value-added recommendations and changes based on evaluation findings.
- Prepare and implement training budget; maintain records and reports of expenses.
- Support Education and OD in monitoring and tracking HNL tuition assistance/reimbursement programs.
- Act as liaison with local colleges, universities and other educational institutions, when needed, to expand and enhance opportunities for HNL clinical rotations, internships, or externships.
- Keep abreast of training/development trends and tools to enhance training experiences that are effective and scalable.
Required Skills
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
BA or BS in Human Resources, Training and Development, Organization Development or related field required. Master's Degree in Organizational Development, Organizational Leadership, Education, Psychology preferred.
Minimum of 3 to 4 years demonstrating experience within the organizational development field and learning & development space. Certification/qualification preferred in at least two organizational development programs or assessment tools such as: MBTI, CPI 434 or 260, TKI, FiroB, Development Dimensions International (DDI) - Interaction Management, Crucial Conversations, Emotional Intelligence, 360-degree feedback and/or Prosci Change Management certification. Experience in (ADDIE) design and delivery of systems, functional and professional skills training is strongly preferred. Experience utilizing a learning management system is required.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Convey a skilled phone manner for handling internal and external customer’s issues.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to work independently; demonstrate initiative and analytical ability; and possess excellent verbal and written communication skills. Possess strong attention to detail, and highly organized. Demonstrate the ability to work with minimal supervision and direction. Ability to work well in a fast-paced professional office and laboratory environment.
Computer Skills:
Demonstrates proficiency with Microsoft Office Word, Excel, and PowerPoint; and accepts new or changing computer technology as the norm. Has the knowledge of and/or has the ability to quickly learn new computer processes.
Certificates and Licenses:
Certification/qualification preferred in at least two organizational development programs or assessment tools such as: MBTI, CPI 434 or 260, TKI, FiroB, Development Dimensions International (DDI) - Interaction Management, Crucial Conversations, Emotional Intelligence, 360-degree feedback and/or Prosci Change Management certification, or ability to obtain certification within six months of hire required.
Required Experience
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