INDIANA MEMORIAL UNION (BA-IMAU-IUBLA)

The Indiana Memorial Union (IMU) has been the heart of the Indiana University Bloomington campus for more than 100 years. Every day thousands of students, faculty, staff, alumni, and guests enjoy the many amenities and opportunities the IMU has to offer. Located on the main level of the Indiana Memorial Union, Bowling & Billiards offers bowling, billiards, electronic dartboards, pinball, table tennis, and Xbox One in a fun, alcohol-free environment. Bowling & Billiards is a part of the IMU’s Student Involvement and Leadership Center.

Counter Control Operators provides guests with prompt, efficient, courteous service, and ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of guests.

Department-Specific Responsibilities

• Ensures customers receive prompt, efficient, courteous service. Provides friendly, courteous, polite, and helpful customer service.
• Ensures that maximum utilization of lanes and equipment is realized through efficient control of the flow of customers.
• Handles complaints, using judgment as to which ones to refer to management.
• Assists management in conducting special events, bowling promotions, etc.
• Utilizes proper cash handling techniques, per University procedures. Completes Trustwave training.
• Closes and opens center upon direction of management.
• Makes changes, corrections, and aids in the use of scoring devices. Instructs bowlers on proper use of automatic scoring equipment.
• Cleans billiard and game rooms (brushes tables).
• Removes bowling balls from ball return and returns to ball racks. Removes chipped and cracked bowling balls from racks as needed.

EDUCATION

Required

• Currently enrolled as a student at Indiana University

SKILLS

Required

• Excellent customer service and communication skills
• Excellent planning and organizational skills
• Can pass University background check

Indiana Memorial Union

900 East 7th Street Room L015

Bloomington, Indiana

47405

Flexibility with work schedule

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Student Employee

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234