Job description
ABOUT WELCH
Established in 1985, Welch Equipment Company is a Toyota / Raymond partner and is the premier provider of forklifts and warehouse servicing solutions for the Material Handling industry. We sell and create award-winning products and solutions to boost productivity, lower costs, and help customers grow their business and remain efficient in the process. Serving customers in Denver, Utah, and New Mexico we work with many partners to provide the best possible service. We respect and value our team, and we look to bring the best talent together to make our future even stronger.
RESPONSIBILITIES
- Data entry for parts orders, including post, pick, & invoice.
- Contacts customers awaiting responses to problems (follow-up).
- Places orders, receives orders, & distribute accordingly.
- Expedite backorders with vendors.
- Advises service department on outstanding back orders.
- Contact customers/technicians awaiting responses to issues.
- Daily and monthly reporting.
- Additional duties as assigned from time to time.
KNOWLEDGE, SKILLS, AND ABILITIES
- Prioritization skills
- Decision making based on understanding of the company policies and proceedures
- Understand and listen to customer needs
- Basic math skills
- Strong communications skills
- Ability to work well with team and with other departments
BENEFITS
- Medical, Dental, Vision, STD, LTD, and Life
- Accrued Paid Sick Leave and Vacation
- 401(k) match
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