JOB SUMMARY

Responsible for activities associated with administrative practice operations. Provides excellent customer service to patients and family members both in person and over the telephone. Works as a team member serving as liaison between the patient, medical support staff and provider. Additionally, may perform billing functions related to daily office payments and charges.

JOB REQUIREMENTS

Education:

• High School diploma minimum
• Associates Degree or higher education preferred.

Experience:

• Previous experience in a medical career field with knowledge of medical terminology required.
• Two years of medical customer service training and experience preferred.
• Previous phlebotomy experience a plus.

Other Skills Required:

• Proficiency with computer software applications, including a working knowledge of Microsoft Windows and Office.
• Typing speed of 40-60 wpm.
• Excellent customer service and interpersonal skills.

Our Core Values

• Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
• Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
• Collaboration We work in partnership, dialogue and shared purpose to create healthy communities.
• Excellence We deliver all services with the highest level of quality, while seeking creative innovation

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.