PURPOSE OF POSITION: The People Operations Specialist is responsible for the administrative support of day-to-day human resource operations in accordance with the recruiting and onboarding processes.

POSITION RESPONSIBILITIES AND DUTIES:

• Provide administrative support for the people operations department
• Assists with internal HR and Recruiting communications
• Establish ongoing communication with the Director of People Operations regarding all personnel change
• Responsible for entering employee changes into ClearCompany and ADP WorkforceNow HRIS
• Responsible for communicating pay and status changes to employees
• Assist managers in carrying out HR policies and practices
• Answer general employee questions regarding employment policies and benefits
• Maintains electronic files, I-9 and other HR-related documents to ensure compliance

Responsible for the new employee onboarding process:

• Proactively assists candidates through the onboarding process by engaging and supporting their progress
• Generates offer letters in ClearCompany and initiates onboarding for new hires
• Oversees the collection of new hire paperwork to ensure accuracy and completeness
• Tracks and monitors pre-employment process is complete including but not limited to, receipt of livescan results, TB results, education requirements and mandatory training
• Coordinates with IT and/or hiring manager for new hire set-up
• Oversees new hire data entry in ClearCompany and ADP/WFN to ensure accuracy
• Communicates updates on new hire status with hiring managers and program supervisors
• Disposition of candidates by sending rejection emails, if applicable
• Ensures mandatory training for new hires and existing employees is current and updated in LMS (learning management system)
• Always maintains new hire and employee records in an organized manner ensuring personnel folders are always up-to-date following streamlined processes and procedures
• Responsibly provides weekly data to the Recruitment Metric Report guaranteeing precision
• Successfully tracks hiring bonuses for qualified new hires and provides bonus lists of eligible employees to Payroll in a timely manner
• Proactively tracks new hire gift card incentives and ensures they are distributed punctually
• Manages multiple conflicts and projects simultaneously while maintaining deadlines
• Practices accountability and takes ownership of duties and responsibilities
• Responsible for processing employee PANs (Personnel Action Notices)
• Responsible for processing terminations during the employee offboarding stage
• Engages in all stages of employee life cycle
• Communicate professionally and tactfully, treating all candidates and employees with the highest level of confidentiality and customer service
• Complete other responsibilities as assigned

OBJECTIVES OR GOALS TO MEASURE PERFORMANCE:

• Ability to maintain strict confidentiality and discretion when handling employee data and other sensitive information
• Adherence to Company policies and procedures
• Ability to make decisions and resolve problems with minimal supervisor intervention, exercising good judgment with priorities
• Experience and ability to apply a range of organizational and time management skills to coordinate and prioritize a diverse, complex workload and to meet competing deadlines in a fast-paced environment with high attention to detail.
• Accurate work product
• Timeliness in completing assignments and ability to stay maintain focus
• Highly motivated, organized and detail-oriented
• Positive team attitude
• Taking initiative in unassigned tasks
• Staff development and training
• Improved personal professional growth and education
• Demonstration of good decision making
• Positive customer service attitude and excellent communication skills
• Excellent attendance and punctuality
• Willingness to learn and master newly acquired HR systems
• Openness to learn and adapt new skills
• Flexible to take direction and adjust to changing priorities
• Ability to conscientiously improve work style for better productivity
• Encouraging constructive criticism and feedback
• Proficient in MS Office: Word, Outlook, and Excel

MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:

• High School Diploma, equivalent or two-year degree plus minimum 2-3 years administrative (including some human resources and recruiting experience) or equivalent combinations of training and experience
• HR Professional Certification preferred
• DOJ/FBI Live Scan Background & TB Clearance
• Working knowledge of standard business practices and procedures, including basic HR practices
• Knowledge of State and Federal employment laws and Human Resource policies and procedures
• Must be a natural troubleshooter and demonstrate proactivity when issues arise
• Tech savvy, comfortable communicating virtually and learning new office tools, keeping abreast of advances in technology and social media
• Strong attention to detail and accuracy, and possess excellent time management and organizational skills, with ability to multi-task and meet deadlines
• Consistently maintains a professional appearance and demeanor
• Able to function well autonomously and as a team member
• Proficient written and verbal English language communication skills, including business writing and professional telephone manner
• Working knowledge of standard business practices and procedures
• Computer-literate; knowledge of standard company software applications, internet
• Effective interpersonal skills
• Excellent organizational skills with ability to manage multiple tasks
• Problem-solving ability and proven accuracy with detailed information
• Proficient written and verbal English language communication skills, including business writing and professional telephone manner
• Reliability, dependability and flexibility

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Occasional exposure to dust, pollen and fumes
• Requires frequent reaching, handling, sitting, standing, walking, hearing, talking, stooping, bending, crouching, kneeling, running, carrying, and lifting 50 or more lbs.
• Must be able to see and hear within normal range with or without correction.
• The noise intensity level is moderate to high

CODE OF CONDUCT:

Please refer to our Code of Conduct regarding the following:

• Cell Phone Usage
• Dress Code Policy
• Professional Demeanor

• This job description reflects management's assignment of essential job functions; it does not prescribe or restrict the tasks that may be assigned

PQG is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Job Type: Full-time

Salary: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental Insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Elk Grove, CA 95624: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Administrative (including HR & Recruiting): 2 years (Required)
• Human resources: 2 years (Preferred)

License/Certification:

• SHRM Certified Professional (Preferred)

Willingness to travel:

• 25% (Preferred)