Job description
Overview:
Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.
Summary: Duties for this position include all functions related to ACH processing and support for any complications or inquiries related to these activities.
Responsibilities:
Chesapeake Bank -
Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running. We offer competitive benefit plans and have high levels of job satisfaction. Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.
Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.
Summary: Duties for this position include all functions related to ACH processing and support for any complications or inquiries related to these activities.
- Follow established policies, procedures and guidelines to ensure tasks are completed in compliance with Bank and Regulatory requirements
- Maintain complete confidentiality of all customer information
- Maintain broad knowledge of all systems associated with ACH processing functions
- Accurate, compliant and timely processing of ACH Sending and/or Receiving functions and all related duties
- Analyze processed data in an effort to detect and assess unusual and/or suspicious activity
- Research both internal and external requests regarding ACH processing and transactions
- Assist with the monitoring and reporting of ACH Returns
- Assist with payment dispute related tasks
- Assist in gathering ACH data for all audit investigations, risk assessments, and any other applicable risk and compliance inquiry
- Assist in projects to improve daily functions, including creating improved workflows, process improvements, and system testing
- Maintain working knowledge of payments rules, industry topics and related processes
- Cross train and serve as a back-up in other areas of the department as required
- Continuous successful completion of internal and/or external training programs, as well as annual training requirements
- Understand this role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
- Other duties as assigned
- High School diploma or equivalent
- 3+ years banking experience preferred
- Previous ACH processing experience preferred
- Hold or be willing to obtain relevant industry certifications: APRP, AAP, CERP, etc.
- Ability to work independently, with minimal guidance, and meet established deadlines
- Ability to handle a variety of tasks and priorities accurately and efficiently, with focus on details
- Good analytical and organizational skills
- Proficient verbal, written and interpersonal communication skills
- Flexibility to learn and grow as new systems and processes emerge
- Familiarity with Microsoft Office Suite, particularly email and spreadsheets software
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