Job description

Greeting from IT Engagements…!

IT Engagements is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with our premium clients.

Title: Production Support Specialist (I or II)

Location: Cypress, CA 90630 - 100% Onsite - 5 days a week

Duration: 6+ Months contract

Only USC, GC, GC EAD, E3 Visa holders will work.

Job Description:

· Handle special projects to incorporate new processes on premise and the Cloud.

· Perform script writing in support of daily production plan within IBM Workload Scheduler

· Ensure all scheduled production and test jobs run on-time.

· Ensure all published special instructions and security standards are adhered to.

· Act as a liaison between internal and external user communities.

· Collaborates with application support staff to design and provision services and troubleshoot problems.

· Prepare Production Jobs within workload scheduler and recommend, plan, and initiate performance improvements for senior Production Specialist review.

· Monitor performance of computer operation tasks in open systems, UNIX systems, and local/remote networks.

· Ensures all software and associated hardware equipment is up and running at all the times and initiates corrective action as needed.

· Any systems or hardware failures escalate to contact management and on-call support when problems cannot be resolved by standard operational procedure.

· Analyse system output, note abnormal results, and initiate appropriate remedial action for resolution in a timely manner.

· Conduct on-going analysis of processing deficiencies/weaknesses and either recommend or initiate changes, dependent upon complexity.

· Monitor and identify recurring failures requiring correction and work with the appropriate ISD personnel to ensure the conditions are corrected.

· Recommend remediation options and possible solutions.

· Other duties as assigned by manager or senior production specialist.

Thanks,
Chakri
Technical Recruiter
chakri(at)itengagements(dot)com

Job Type: Contract

Pay: Up to $62.00 per hour

Schedule:

• 8 hour shift

Work Location: On the road

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