WHO WE ARE

Prowess is a Seattle-based technology consulting firm that specializes in helping the largest enterprise technology companies define, manage and market their technology solutions and services. We take great pride in investing the time necessary to gain a deep understanding of our customers' technology, their customers, and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ business, so we can add value at every stage of engagement to help them succeed.

WHO YOU ARE

Prowess Consulting is looking for a Program Management and Operations Support with data management skills to join our growing team. The ideal candidate will be well-versed in reporting and presenting, and must have a solid project management background.

This is a two (2) month contract. This role can be worked remotely from anywhere in the United States however, the work hours will be in the Pacific time zone. No third-party agencies, please.

To be considered for this role you must reside in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Michigan, Mississippi, New York, North Carolina, Oregon, South Carolina, Texas, Utah, Virginia or Washington state.

THE ROLE

People Operations Support

Role Excellence project management support

• Project manages content creation with the role owners.

• Drives publishing of the Role Excellence content

Onboarding support

• Content management

• Hub updates

• Onboarding mail management

Learning & Development & Learning Engagement

• Portfolio program/project management of multiple L&D workstreams as assigned

• Delivery of quality learning & development deliverables in scope and on time

• Assist with preparations for quarterly communications and monthly Academy newsletters.

• Assist with learning solutions preparations for CSO ELEVATE event.

• Assist with the FY24-25 L&D Strategy Planning and training development for learning strategy launch

• Capture and organize a central repository for eCommerce documentation that will be used in FY24-25 L&D Strategy planning and training development.

• Synthesize key findings in the strategy work to help identify skills & capabilities and training themes to focus in FY24-25

Preferred Knowledge:

• Knowledge/background in learning management system software, industry products/services/applications, with in-depth knowledge of Microsoft's products/services/applications preferred. Experience using Articulate Storyline is a plus!

• Can-do attitude and ability to drive multiple projects concurrently.

• Must possess strong cross team/group/org collaboration skills; ability to foresee and analyze project risks, develop risk management plan, and mitigate subsequent issues.

• Must work transparently across teams and communicate frequently on progress against deliverables.

• The ideal candidate can lead through and thrive in ambiguous situations, possess high-powered analytical skills, and the ability to understand concepts and situations that pass by many others.

• Must have excellent communication skills, experience working with engineering teams and Microsoft FTEs and vendors, possess basic application development knowledge, strong project management skills, and demonstrated success in adult learning and training principles/skills.

• MS Office (Outlook, PowerPoint, and Excel -required), Teams, Azure Dev Ops, Learning Management Systems, Power BI, SharePoint administration highly recommended.

• Event coordination skills a plus

QUALIFICATIONS

• 4-8 years of project management experience required

• PMI Certification or proven ability to deliver projects accurately and on time.

• Demonstrated ability to work across all levels in an organization.

Key Competencies

• Proactive Organization, Planning, and Coordinating

• Data analysis and analytical Problem Solving

• Strong attention to detail

• Strategic Prioritization

• Confidence

• Communication Skills

• Flexibility / Adaptability

• Cross-team Collaboration

• Ability to interpret actions intuitively.

ADDITIONAL DETAILS

• The offered base pay range for this specific posting is $67 – 72/hr, depending on location and experience.

• Base Pay ranges are different for different work locations within the U.S., which allows for competitive pay and consistency in different states

• U.S. based employees, working 30 hours per week or more have access to medical, dental, and vision insurance, basic life insurance, a 401K plan with matching, well being benefits, education benefits, among others.

• U.S. based full-time employees receive 11 paid holidays, and accrue paid time off

Prowess is an equal opportunity employer and diversity is a core value for us. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all employees. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. For more information, please go to www.prowesscorp.com

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