Vision To Learn (VTL) Program Manager (PM) Job Description – Bay Area, CA

About Vision To Learn:

Join Vision To Learn and make a direct impact in your community by helping provide vision
services to school-aged children in underserved communities who would otherwise go without
access to care.

Vision To Learn is the largest school-based vision care nonprofit in the country. VTL exists to
address one basic premise – if you can’t see, you can’t learn. Vision To Learn provides free eye
exams and free glasses to students in underserved communities to help them succeed in school
and in life. Founded in Los Angeles in 2012, Vision To Learn has since expanded to schools
across the country. Vision care is critical as 80% of all learning during a child’s first 12 years is
visual, we work to solve the problem of lack of access by partnering with school districts to
provide eye exams and glasses at no charge to families. We have provided over 2 million vision
screenings, 410,000 eye exams and 330,000 new, prescription glasses in the last decade.

In exciting news, Vision To Learn has been selected by two-time Pulitzer Prize winning New York
Times columnist Nicholas Kristof as a recipient of the 2022 Holiday Impact Prize recognizing
non-profits helping children in need through outstanding, heroic work that changes
communities for the better. https://kristofimpact.org/ http://tiny.cc/VTLKristof

The work done by VTL has also been featured in The Washington Post, ESPN, PBS News Hour,
countless local television pieces and newspaper articles. VTL was commended by the US
Senate in a bi-partisan resolution signed by 43 Senators. In terms of evidence-based service,
glasses provided by VTL have been found to have a high impact on the academic success of
students by researchers at UCLA Mattel Children’s Hospital and Johns Hopkins University.

Who We Are:

Our growing team in Bay Area has provided 33,000 eye exams and close to 30,000 pairs of
glasses to students in underserved communities from San Jose to San Francisco and Oakland.
Our home base has always been Los Angeles, but we’ve grown up and down the state, reaching
San Diego, the Inland Empire, Orange County, and the entire Bay Area. We are a group of
friendly, high energy, knowledgeable, and detail-oriented professionals committed to Vision To
Learn’s mission. We approach our work with empathy and an eagerness to help the
communities we serve.

Core Description:

We are looking for a Program Manager (PM) for our Bay Area region. This position oversees the
operation of three mobile vision clinics and sizeable team of operations and clinical staff. The

PM will be a leader to this staff and strategically leverage their talents to smoothly run the
important and geographically large Bay Area region.

This is a wonderful opportunity for someone that loves a challenge and who would be eager to
be the face of a very successful, scaling program while building community partnerships and
brand partnerships with all of our school districts and community programs. In the right hands,
the sky is the limit!

The PM is responsible for the day-to-day operations of VTL’s mobile vision clinics within their
region including but not limited to:

• Efficient use of the mobile clinic via accurate schedules for exams, clear logistical

information for clinic staff and district contacts, and consistent communication of
expected patients served on a daily basis.

• Professional attitude and delivery of a high-quality of medical care to every patient,

partner, parent and visitor.

• Development of major on-the-ground relationships with key local stakeholders,

including schools and districts, community organizations, and philanthropic funders,
critical to the long-term viability of the program.

To do this, the PM is responsible for running the mobile vision service program during the
school term (primarily in schools) and the summer (primarily in community organizations)
throughout their region and is expected to:

• Create and maintain schedules of screenings, exams and glasses delivery, ensure

patient, school, and region data is collected in a timely and accurate way.

• Oversee program related functions of staff and ensure delivery of consistent, quality

service provided by clinic staff.

• Work productively with the California Director of Operations to advance the strategy

and sustainability of the program.

Core Job Responsibilities

Operations

• Create and maintain comprehensive and efficient clinic and vision services operations,

including screening, exams, and glasses delivery, coordinating with site partners, and
creating and communicating detailed schedules, logistics, and site information to staff

• Maximize efficiency of operation through comprehensive understanding of district

calendar, operational details, management of clinic team, and efficient use of and
oversight of regional data and data systems

• Input/manage the input of accurate and timely data into relevant VTL systems, including

the electronic medical records database (as applicable to PM and or in consultation with
medical personnel), Basecamp (site scheduling system), glasses delivery system, public
reimbursement billing (in consultation with VTL national public reimbursement
personnel), and other systems as developed and introduced

• Coordinate vehicle maintenance with optician to keep clinic(s) and equipment in good

working condition, maintain proper vehicle registrations and inspections, and
coordinate with optician to plan for and ensure adequate supplies and inventory

Relationships

• Communicate with staff, sites, districts, and families and other key local constituents

such as funders and press, to build long-term community and regional specific
partnerships critical for the smooth functioning of the program and positive VTL image
and reputation over time

• Ensure MOUs are established with school districts and community organizations and

renewed on a periodic basis

Management & Quality of Care

• Quality control of customer service, including prompt follow-up on any patient, family,

or community partner comments and requests, and consistent professionalism of the
program

• Understand and comply with policies outlined in the VTL handbook as provided by VTL

leadership and/or HR department

• Build positive organizational culture through verbal/written performance feedback,

helping to troubleshoot problems as they arise, assisting staff in learning to problem
solve, and through effective communication with key personnel and VTL leadership

Interface with VTL Management

• Pro-actively coordinate operations and flag program issues with California Director of

Operations

• Provide input on expected exams to be provided and staffing hours (as needed) each

month, quarter and/or year for budget development by CFO

• Collaborate with HR department on hiring of all regional staff, including opticians,

optometrists and/or other personnel as needed

• Assist in development by providing grant operational details, data and other input
• Assist in communications, maintaining file of and providing local stories, photos, or

Who You Are:

• A strong leader with experience overseeing multiple staff and many moving

pieces/project management skills

• A self-motivated, positive individual with a can-do attitude, excellent judgement and the

ability to work with uncertainty.

• A problem solver with a keen understanding of how logistical decisions impact others.
• A data analyzer comfortable compiling large data sets, weighing multiple factors,

balancing qualitative and quantitative information to make sound recommendations /
come up with robust solutions

• A strong communicator, both written and verbal, with staff as well as our community

partners.

Qualifications:

Required

• Minimum education: Bachelor’s degree
• Management experience of multi-person team required
• Prior budget management responsibilities
• Basic understanding of budgets and planning and data analysis
• Experience in logistics and project management
• Computer/IT literacy and comfort with Microsoft Office suite, email, spreadsheets,

Compensation

Commensurate with experience. Range: $75,000 to $85,000

VTL Values Statement

Values Statement

We are committed to promoting diversity, equity and inclusion by laboring to embrace,
recognize and cultivate differences and honor the strengths and contributions of all employees.
VTL welcomes applicants who bring a variety of perspectives, experiences, and competencies.
People of color, women, people with disabilities, and LGBTQIA+ persons are strongly
encouraged to apply. VTL is an equal opportunity employer and does not discriminate based on
race, creed, color, religion, ethnicity, national origin, party or political affiliation, sex, sexual

orientation or gender identity, age, disability, veteran status, marital status, or any illegal or
prohibited factor.

As a direct healthcare provider and to protect the health and well-being of our employees, VTL
has implemented best practices for ensuring a clean and safe work environment. Employees
will be asked to provide proof of COVID-19 vaccination/booster and pass a Department of
Justice background check/fingerprinting (LiveScan), child abuse history clearance, TB, and drug
test.

Successful candidates will have a proven track record for success, with positive, proactive
attitudes who are dedicated to our mission. Vision To Learn is a rapidly growing organization
and team players are critical to our collective success. For more information, please visit
www.visiontolearn.org. Qualified applicants should email their resumes to
Uzi@visiontolearn.org and careers@visiontolearn.org.

Job Type: Full-time

Salary: $75,000.00 - $85,000.00 per year

Benefits:

• Employee assistance program

• Health insurance
• Dental Insurance
• Paid time off
• Vision insurance
• FSA
• 401(k)