Job description

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

POSITION SUMMARY
The Wheeler Employee Assistance Program (EAP) provides behavioral health services for individuals (and family members) employed by contracted organizations across Connecticut, as well as offering consultative services to managers and supervisors to help address workplace issues. The EAP Program Manager plans and directs the operations of the Wheeler Employee Assistance Program and manages staff ensuring optimum performance. This position also maintains procedures for operating efficiency and effectively.

$5,000 sign on bonus! $2,500 at start and $2,500 at one year of service!

EDUCATION AND EXPERIENCE/QUALIFICATIONS
MA/MS degree plus two years of EAP experience or related management, human resources or clinical experience required. Clinical licensure is a plus. Strong communication, consultation, and computer literacy skills required.

Licensure Requirements for Clinical Positions Credential(s) Required: Currently Certified Employee Assistance Professional (CEAP) credential (or willingness to become certified).

LOCATION
Plainville, CT

SCHEDULE
Full time

EMPLOYEE BENEFITS
Wheeler Clinic offers access to a comprehensive array of benefits, including:

• For Good Health
• Anthem Medical, Prescription, Dental and Vision insurance
• Health Savings Account (HSA), with company contribution
• Wellness Programs
• Free annual flu shots
• For a Secure Future
• Company paid Life and AD&D insurance
• For Retirement
• 403(b) Plan, with clinic contributions for eligible employees
• For Career Advancement
• Education Reimbursement Program
• Training and development opportunities
• For Work Life Balance
• Generous paid time off, including vacation, sick and personal leave
• 15 vacation days
• 8 sick days
• 9 company paid holidays
• 2 personal days
• 2 floating holidays
• Employee Assistance Program (EAP)- Free and confidential counseling
• Employee discounts on cell phone services

ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides direction and supervision to EAP Administrative Assistant and oversight to Wheeler EAP Affiliates. Determines staffing requirements, hires and trains new staff, and supervises staff according to overall policy. Identifies and suggests areas for improvement in internal processes along with possible solutions. Implements change when possible to maximize operating efficiency.

Develops and maintains positive relationships with existing client companies through effective communication. Coordinates and provides management consultation to HR personnel, supervisors, managers, and executives of client companies around employee behavioral health and/or work performance concerns.

Maintains positive relationships with existing EAP Work-Life Services Vendor Employee Care and EAP Data Collection Vendor Harting Associates.

Coordinates and provides effective training services for a wide variety of audiences.

Coordinates and provides psychological first aid/critical incident services to client and non-client companies.

Coordinates and provides organizational development services including leadership and management development training, executive and management coaching, team development, and conflict resolution interventions.

Coordinates the service delivery of Department of Transportation (DOT) mandated Substance Abuse Professional (SAP) assessments by credentialed EAP Affiliates.

Conducts effective performance evaluations, sets goals and objectives, and monitors performance. Helps team execute career development plans.

Develops new business prospects, preparing proposals, and making sales presentations to potential new client companies.

Maintains confidential records of EAP client services for reporting and tracking purposes.

Develops and monitors program budget.

Maintains a high-quality robust network of EAP providers.

Provides management and oversight for all aspects of the program and responds to occasional after-hours pages and emergencies on a 24 hour basis. Maintains accountability for the achievement of program(s) goals and staff compliance with organizational goals and deadlines (e.g., certifications, training, standards).

Identifies opportunities and strategies to implement measurement of EAP Client Satisfaction Survey.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
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Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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