Job description

Reports To: Sr. Quality Manager
Department: Quality
Location: West Haven, CT
Exempt Status: Exempt

At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.
JOB SUMMARY

Implement and maintain the document control system for all documents that define product specifications and control manufacturing processes to ensure conformance to customer requirements, FDA, and third party certifications. Ensure compliance to all food safety and quality regulations that apply to Glanbia West Haven site.

ESSENTIAL FUNCTIONS

Responsibilities :
Manage the document control system to ensure conformance to customer’s requirements, food safety, regulatory and GFSI.
Responsible for leading the BRC team and internal audit program.

Documents include but are not limited to the following:
Glanbia Standard Operating Procedures (SOP’s);
Glanbia Analytical Lab Procedures (WAP’s);
Operations Work Instructions (WI’s);
Internal audit and customer audit follow up/corrective action;
Sanitation documents;
Organic certification documents;
Glanbia internal and external documents identified by management;
Others as needed
Manage the approval and copy control process of the document control system.
Maintain a comprehensive filing system and computer database for all documents to be retained.
Manage the operation of the document control center to ensure that all users have the latest revision of appropriate documentation in a timely manner.
Ensure that obsolete documentation is removed from distribution.
Sign SOP’s as needed.
Collect, file and maintain documentation at the latest revision level necessary to define product configuration and control manufacturing processes.
Assist in the development, implementation, and maintenance of company quality systems.
Responsible for maintaining the GFSI certification, Gluten-free certification, Organic certifications, and other as needed.
Support Quality Assurance group activities.
Maintain knowledge of appropriate standards, organizations, certification bodies, etc. to support as necessary.
Perform duties as defined in division document control policies and procedures.
Assists in investigations of returned goods, deviations, failures, and customer complaints.
Completes additional tasks and projects as assigned by management.
Perform mock recalls and mass balance.
Support customer audits and third party audits as required.
Ensure all reports, corrective actions and responses completed in a timely manner for all audits.
Maintain knowledge of FSMA, HARPC, FDA and other agencies as required.
Maintains up to date knowledge of industry quality trends
Write and maintain the Watson Quality Manual.
Create quarterly QE trending reports and present at management meetings.
Report on Quality KPI’s as required.
Support ERP and other software programs as required.

QUALIFICATIONS

Education, Training:
Minimum Associates degree, Bachelor’s degree preferred.
HACCP certification peferred but not required
Work experience in a manufacturing environment – ingredient, reagent, pharmaceutical, or other process manufacturing.
Quality assurance and or quality control work experience in food science; bioscience; pharmaceutical or closely related field or a combination of certification and actual work experience in GLP/GMP environment is highly desirable.
Minimum 5 years’ experience in documentation management with direct experience working with and writing SOP’s.
Bi –Lingual (English/Spanish) is a plus.

Knowledge, Skills, Competencies:
General Knowledge of the food manufacturing process.
Must have working knowledge of regulated (FDA) environments as it applies to this position.
Capable of performing documentation reviews and investigations.
Capable of performing documentation audits.
Ability to work with all levels of employees in a productive manner.
Excellent communication and interpersonal skills.
Ability to, educate, convince, build relationships and influence others.
Demonstrated working knowledge of cGMP regulations.
Must be able to complete forms and write in a legible manner.
Ability to work in a team environment and to follow protocol faithfully.
Ability to contribute to Watson’s goals and objectives.
Ability to multi-task and bring tasks to completion.
Must be computer literate with strong data entry and typing skills in MS Word and MS Excel, MS access is a plus.
Able to learn the company’s computer system.
Must be able to speak, read and write English fluently.
Must be able to perform general math including percentages.
Must be highly organized and have good attention to detail.
Must have knowledge of HACCP and food allergens.

TYPICAL PHYSICAL ACTIVITY

Physical Requirements:
Light to moderate physical effort required.
Continuous mental and visual attention required.
Regularly required to sit, stand, reach, bend and walk about the building.
May be required to push and or pull carts with wheels containing product being moved about the building.
Regularly required to sit, stand, reach, bend, kneel, stoop, crouch, climb/descend stairs and walk about the building.
May be required to climb fixed stairs to access loading platforms.
Will be required to perform some duties while on the production/warehouse floor with airborne particles and moderate noise.
Will be required to travel to our Orange warehouse facility.

Typical Environmental Conditions

Works in an office environment in an assembly facility with air borne particles and moderate noise levels.
TRAVEL REQUIREMENTS
Minimal overnight travel (up to 5%) by land and/or air.

DISCLAIMER
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia our culture will celebrate individuality, knowing that together we are more.

Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia our culture will celebrate individuality, knowing that together we are more.

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