Job description

JOB DUTIES

-Selling customers on the phone and email (soft sales, not cold calling : ) ) on why we are the premier school for music lessons, and converting them to registered clients.

-Interacting with families and students

-Adjusting student schedules/billing

-Organizing files/documents

-Keeping school clean and organized

-Ensuring school operations go smoothly

-Reporting to school managers

-Using phone scripts.

-Outbound sales follow up calls

-Attending staff meetings

-Ability to multi-task

-Tardy and forgetful people need not apply

IDEAL QUALIFICATIONS

-Amazing articulate phone voice/Strong phone sales skills

-You not need to know anything about music or be able to play an instrument, although it can be a plus. This is a customer service/sales position.

-Strong customer service background (restaurants, service industry, sales, retail, banking).

- Looking for someone who LOVES people, isn't afraid to sell with their personality and is looking for a unique career opportunity.

- Attention to detail and double checking work a must

- Must have reliable internet, computer, and cell phone

- strong verbal communication required and strong typing abilities for fast processing of information/data

PAY, BENEFITS, ADVANCEMENT OPPORTUNITIES -

Job Type: Full-time/Part-time

Pay: From $20.00 per hour

COVID-19 considerations:
Yes - many PPE items!

Starting pay as listed. Negotiable for Stellar candidates.

Set pay increases based on sales goals.

paid Holiday PTO based on performance and on sales.

SCHEDULES to include some or all of the following hours:

MON-FRI 12 PM - 9 PM

SAT & SUN 8:45 AM - 5:15 PM

SAT 1-7 PM

ABOUT US

Founded in 2004, we are Orange County's fastest growing music school comprised of professional music educators who come from throughout Orange County and surrounding cities and are supported by a dedicated customer-service, administrative staff. We believe we are successful because we are equally committed to the happiness and success of our teachers as our students, and we offer ongoing professional development for our teachers through pedagogy training.

Besides offering premiere music lessons, we also offer a unique recording based curriculum and have taken our students to world class stages like Carnegie Hall, Kennedy Center, and Segerstrom Center for the Arts. Come see why we were voted the #1 music school in Irvine!

The front desk sales/customer service roles are fast paced positions that are crucial for the operations and growth of the school, and are meant for reliable go-getters and can-doers who excel under pressure.

The Irvine School of Music is hiring a full time sales/customer service associate to add to our front desk team - this is a sales and customer service position.

Music background is not required although it can be helpful!

Why Apply?

Irvine School of Music

Are you a restaurant/retail/admin/hospitality professional who has a passion for sales and is looking for a career change into a fun, fast paced, dynamic music school environment where you will be playing a crucial role in sales and customer service? No music background needed, but perhaps you have a passion for music and arts and want to work in an environment related to those fields?

Then apply!

Application Instructions

To apply, include:

• Cover letter describing why you are a good candidate for this position, and your favorite movie! : )
• Your resume

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• In-person
• Office

COVID-19 considerations:
Yes! Many PPE items

Work Location: One location

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