Job description

Heartland Security Insurance Group* is a diversified insurance holding company comprised of seven individual companies. Each company offers risk management solutions to distinct client groups.*
**
CCS-Contract Claims Services Inc. is a subsidiary of Heartland Security Insurance Group, is a third party administrator providing claims management and medical cost containment services to our partners in the military.
**
Receptionist

Primary Responsibility
The Receptionist will answer incoming calls and perform other administrative/clerical duties as assigned. Bilingual skills are preferred.

Essential Functions & Responsibilities

• Provide assistance to claimants, clients, medical providers and adjusters.
• Communicate effectively with claimants, clients and medical providers.
• Assist with indexing incoming mail queue and other indexing as needed.
• Accurately enter DOL numbers into claims package in a timely manner.
• Assist supervisors with special projects as needed.
• Other duties as assigned.

Qualifications

• High school diploma or equivalency
• 3 years office experience
• Previous experience handling a busy, multi-line phone system.
• Strong attention to detail, ability to multi-task and meet timed deadlines
• Computer skills include fast, accurate data entry
• Excellent communication skills both verbal and written along with a professional demeanor.

Preferred Qualifications

• Some college course work
• Bilingual skills
• Basic to intermediate skills in MS Word, Excel, Outlook and Image Right.

Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job.

Environment
While performing the responsibilities of the Receptionist job, these work environment characteristics are representative of the environment the Receptionist will encounter.

Physical
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Receptionist position. The employee is often required to sit and use their hands and fingers, to handle or feel, including extensive keyboard use, reach with arms and hands. Vision abilities required by this job include close vision.

Visual/Auditory
Hearing, vision and talking. Vision abilities required by this job include close vision.

Benefits

• Strong hourly rate
• Continuing education provided
• Generous benefit plans including Medical, Dental, Vision and Life insurance
• Immediate Holiday Pay and Paid Time Off after 60 days of employment
• Positive, diversified, and fun environment

Pay: $35,360.00 per year

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