Based on established policies, incumbent carries out assigned tasks in the Athletic Section applying an understanding of the interest and needs of program participants. Assists supervisor with programs and activities sponsored by the Semper Fit Athletic Section such as lntramurals, All-Marine and special events to include accomplishing team schedules, disseminating publicity and information, preparing facilities, supervising games/matches, etc.

Relays instructions from supervisor. Gets work started. Sets work pace. Demonstrates Work methods and provides work-related guidance. Ensures worksite materials and tools are available to complete work. Reports workplace injuries immediately to the immediate or higher-level supervisor, and to the Human Resources office in the absence of the immediate supervisor. Checks with supervisor on problems. Checks on work and meets productivity goals. Ensures employees follow security, safety, and housekeeping rules. Conducts on-the-job training and instructions. Performs supervisory duties in an emergency, or short-term and nonrecurring basis.

Ensures front desk staffs properly receive and direct all patrons who call or visit Barber Physical Activity Center, providing information in person or by telephone concerning the Barber Gym Programs. Ensures all front and back desk areas have a professional, customer service appearance at all times. Ensures only authorized personnel are participating in programs by checking ID cards and verifying that all participants meet the eligibility criteria.

Operates front desk cash handling and is responsible for change fund, turn-ins and cash receipts. Opens and closes the Daily Activity Report (DAR). Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste, and abuse. Complies with al1 Rec Trac and CYMS processes. Responsible for ensuring that all front desk staff are executing proper procedures in the collecting of monies for group exercise classes, personal training sessions, massage therapy, dietician sessions and establishing household in the RECTRAC system.

Responsible for preparing and issuing group exercise monthly passes and contractor membership cards to paying patrons. Responsible for maintaining locker issue program by contacting patrons via e-mail to ensure they update their locker in accordance with RECTRAC data base. Helps maintain inventory, accountability of facility supplies and cleanliness of facility and equipment in accordance with internal control procedures. Provides directly or via desk staff superior customer service in providing information and instruction regarding athletic facilities and program such as assisting with issuing. Retrieving and laundering uniforms and towels. Ensures proper desk staff operations in reservations of basketball courts, racquetball courts and other athletic facilities as required, Ensures proper enforcement of rules and regulations by desk staff to patrons in facilities.

Responsible for daily maintenance and cleanliness of specific facility areas/ Performs daily safety inspections of facilities and corrects discrepancies or reports discrepancies that are beyond their control to appropriate personnel and supervisor. Support facility logistics as needed such as periodically checking and replenishing the outdoor athletic facilities restrooms for supplies such as toilet paper, paper towels, soap, etc. Helps prepare and maintain gymnasiums and other playing fields for formal, recurring and informal sports i.e. athletic equipment, softball fields, football fields and picnic pavilions in accordance with established safety procedures. Assists supervisor with programs and activities sponsored by the Semper Fit Athletic Section such as Adult and Youth Sports, Fitness Activities, All-Marine Programs and special events.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles -of the EEO program and prevention of sexual harassment.

This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 451bs with assistance.

This position is mission essential. May be required to work when the rest of the Base is closed.

Performs other related duties as assigned/required.

MINIMUM QUALIFICATIONS: One year experience in athletic/recreational activities or a related field along with and customer service experience. The ability to read and interpret guidelines pertaining to facility operation, which are directly applicable to MCCS policies. Ability to communicate orally and in writing using tact and courtesy. Must have basic computer skills. CPR and First Aid certification required or the ability to obtain, within one month from the date of hire. May be required to obtain government drivers' license.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

• Education/certification certificate(s), if applicable.
• If prior military, DD214 Member Copy