Job description
ResponsibilitiesAbout Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.
About the Team
Global TA Ops (TAO) team is committed to continuously improving our recruitment process, policies, and tools, and achieving the optimization of recruitment efficiency and quality through innovation and technology. We build strategies and scalable talent programs and enhance recruiting effectiveness with data-driven insights.
About the Role
TAO is seeking a Recruiting Program Specialist who is committed to building efficiency and effectiveness. In this critical role, you will be accountable for the oversight and execution of processes and programs, with the ability to balance project work. You are passionate about improving operational excellence, work with a sense of urgency, and have a high bar of being detail-oriented. This is a full-time position and we are open to candidates who can work in Mountain View, Santa Clara, or San Francisco, California offices (hybrid model 3 days in-office and 2 days remote).
Responsibilities:
- Support end-to-end global recruiting operations, including but not limited to surveys, templates, forms, audits, tool management, and recruiting workflows ( JD approval, background checks, referral ops, etc).
- Manage multiple tasks simultaneously with timely, accurate, and professional result delivery.
- Conduct regular data and process audits to ensure data quality and identify areas for process improvement.
- Address complex escalations with cross-functional stakeholders and TAO Leadership and provide resolution timely.
- Create policy and process documentation (playbooks, meeting documents, agendas, presentations, training aids) and assist with project tasks.
Qualifications
- 3+ years experience in recruiting operations/projects, focused on day-to-day recruiting ops efficiency and process improvements.
- Strong in execution and operational rigor, attention to detail, and accuracy.
- Exceptional communication skills and the ability to handle sensitive/urgent situations by using sound judgment, care, and cross-cultural sensitivity; positive attitude in challenging situations.
- Ability to work successfully in a high volume and fast-paced environment; adapts to shifting priorities.
- Administrative skills in developing process documentation, playbooks, training aids, presentation, and templates.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at hrbp-hr-accommodation@tiktok.com.
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