Job description
Referral Coordinator – Olympia Orthopaedic Associates
Location: Olympia, WA
Job Type: Full-time
Pay: $20 - $27.59 per hour
(Pay is determined based on years of experience)
-Must Provide a COVID-19 Vaccination Record-
Olympia Orthopaedics is a drug-free, alcohol-free, and smoke-free workplace. If offered employment, passage of background screen and pre-employment drug screen is required. Please note nicotine levels are included in testing.
Referral Coordinator Job Duties:
· Process inbound calls to schedule appointments for patients by phone.
· Uses computerized system (Athena) to match physician/clinician availability with patient’s preferences in terms of date and time.
· Maintains scheduling system to ensure records are accurate and complete. Verifies that updates (e.g., cancellations or additions) are input into the master schedule daily.
· Register or create a new Patient in the Athena system.
· Documenting notes from inbound calls with the patients.
· Verify patient information (e.g., DOB, address, phone number, insurance).
· Conduct outbound calls to patients that who have not called in to schedule their appointments.
· Process calls from the daily tickler reports.
· Process new referrals into Athena.
· Utilize a Provider Preference Guide to follow the Providers Preferences for appointments.
· Transfer referrals and other patient information from Clarity into Athena.
· Use customer service principles and techniques to interact with patients calmly and pleasantly.
· Opportunity to cross trained in other scheduling departments; to be utilized to cover vacations and absences (shift premium).
· Other duties as assigned.
Referral Coordinator Job Requirements:
· High School Diploma or GED
· Minimum one year of experience in an appointment scheduling position, preferably in a medical practice setting.
Referral Coordinator Physical Demands:
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.
For a complete Referral Coordinator job description, please visit: https://olyortho.com/career-opportunities/
Job Type: Full-time
Pay: $20.00 - $27.59 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Olympia, WA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.