Refugee Services Employment Coordinator (FT)
Full Time
Queens, NY 11367
From $55,000 a year
Posted
Job description
Commonpoint Queens seeks an Employment Coordinator to provide employment services to eligible refugees, Afghan parolees, Ukrainian parolees, SIVs, asylees and other eligible humanitarian migrants under the Refugee Social Services Program (RSSP), funded by New York State’s Office of Temporary and Disability Assistance (OTDA). Through assessment, enrollment, employment preparation, job placement and post-placement services, the Employment Coordinator provides support to eligible clients as they achieve self-sufficiency through RSSP.
DUTIES AND RESPONSIBILITIES:
- Undergoes in-depth training on RSSP program guidelines and procedures.
- Conducts intake interviews to determine RSSP eligibility and assess clients’ skills, education and career goals.
- Enrolls eligible clients in RSSP, conducts RSSP intake and orientation, develops self-sufficiency plans, pre-employment and post-employment budgets.
- Provides employment preparation services, including but not limited to: holding discussions regarding requirements for the job(s) the participant will be seeking based on their experience, educational background and work history; creating resumes; developing interviewing skills; providing job coaching and counseling to enhance participants’ employability.
- Provides job search assistance to each RSSP participant; reaches out to employers in search of jobs that match the participants’ skill sets and backgrounds and comply with program requirements; teaches participants to conduct job searches online and through networking; provides job application assistance.
- Facilitates job interviews for RSSP clients and follows up with clients and employers to receive feedback and confirm interview outcomes; works with clients to address weaknesses identified through the follow-up process.
- Provides post-placement employment support and on-the-job coaching to ensure clients’ continued employment.
- Verifies and documents clients’ employment; gathers proof of participants’ self-sufficiency as required.
- Documents all provided RSSP services via case noting and uploading supporting documentation required by RSSP in the BIN database; maintains individual client files as required by RSSP.
- Generates statistical and other RSSP reports as required.
- Performs other duties as assigned.
QUALIFICATIONS & REQUIREMENTS:
- Bachelor’s degree or equivalent combination of education and relevant experience.
- Background in social services/humanitarian work; experience in economic inclusion/workforce development services strongly preferred.
- Fluency in at least one refugee language (Dari, Pashto, Russian, Ukrainian, Arabic, Burmese or Spanish) strongly preferred.
- Existing relationships or ability to quickly build relationships with employers who have hired refugees, Afghan or Ukrainian parolees, SIVs, asylees and other humanitarian migrants strongly preferred.
- Proven track record of successful job placements and client job retention strongly preferred.
- Excellent resume writing skills.
- Excellent oral, written and interpersonal communication skills.
- Strong organizational and problem-solving skills.
- Ability to prioritize and multi-task several urgent projects in a fast-paced environment.
- Lived experience as an immigrant, refugee, asylee, parolee or special immigrant visa holder (SIV) highly valued.
To Apply: Please send a resume and cover letter to Renee Catanzaro at rcatanzaro@commonpointqueens.org.
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