Relationship Success Manager

Full Time
Plantation, FL 33317
Posted
Job description

Duties and responsibilities

  • Provide weekly updates with each roofer and contractor that refers to our claims.
  • Be readily available to assist roofers and contractors by fielding calls, texts and emails to provide clarity and solutions
  • Maintain contact with roofers and contractors throughout the claim related issues as they need
  • Reach out to roofers and contractors to determine if they need assistance with any of the open claims we have
  • Work closely and professionally with team members to ensure claims are moving at a steady pace.

As duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.

Requirements

  • Must have minimum 3 years Public Adjusting Experience (Required)
  • Must continuously learn construction related to the claims we handle

Qualifications

  • Strong Customer service skills
  • Able to Take Training and Direction
  • Communicates effectively and appropriately
  • Understand and speak insurance industry jargon

This is a fully remote and salaried position.

Job Type: Full-time

Salary: $45,000.00 - $55,,000 per year based on experience.

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical setting:

  • Office

Schedule:

  • 8 hour shift
  • Must be available to assist afterhours
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • Do you have an adjusters license? If yes, please specify the type of license (all-lines adjuster, independent adjuster, public adjuster, etc). Thank you!

Language:

  • Spanish (Preferred but not Required)

Work Location: Office (Plantation, FL)

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