Job description
- Collect and study data to reveal potential Exception Report (Error Report) improvement areas
- Complete exception reports daily
- Heavy use of Microsoft Excel and numerous client systems
- Gather information from CUBS system and client systems that allows a better understanding of the situation and then studies the information to find efficiencies
- Identify and interpret patterns and trends
- Communicate the results of analysis as a comprehensive report to company leaders and decision makers
- Designs reports and include tools that can help others understand data, such as statistics, graphs and lists
- Collect data using variety of methods, including data mining and electronic documentation study
- Make recommendations about the methods the department should use to collect, analyze and manage data to improve data quality and the efficiency of systems ? Filter and “clean” data, review computer reports, printouts, and performance indicators to locate and rectify problems
- Reformat or recreate reports into an easy-to-read format
- Export Notepad reports into Excel and reformat
- Summarize actions or steps required to complete exception reports
- Compile data as directed to determine exception report workload volume
- Locate and define new process improvement opportunities
- Strong analytical, data-driven skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
- Ability to see through data and analyze it to find conclusions
- Excellent written and verbal communication skills with an ability to present findings or translate data into an understandable document or presentation
- Proven work experience as a data analyst or related role
- Demonstrated advanced Microsoft Word and Excel skills required
- Experience with data-mining preferred
- Experience with CUBS system a plus
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