Job description
Job Duties:
- Answer incoming rental and sales related calls; maintain call log.
- Qualify customer's needs with rental equipment availability.
- Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
- Initiate and maintain rental contracts accurately and timely.
- Acquire required information needed for credit department to approve payment terms.
- Process CAT Access and credit card payments.
- Coordinate with service departments at all locations to arrange rental ready status of the fleet.
- Communicate with transportation department for rental deliveries and call offs.
- Obtain proof of required insurance from customer's insurance company.
- Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company.
- Other duties as assigned by Supervisor.
Requirements:
- Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
- Knowledge of equipment product lines.
- Good problem solving and communication skills.
- High level of flexibility, cooperation and teamwork with all departments and locations.
- Knowledge of current company policies and procedures.
- Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
- Able to work overtime and travel when required.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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