Job description
Job Purpose
The growth in the “Connected Home” market has been significant over the last 5 years. Home Automation and connected devices are becoming more commonplace and everything from vacuum cleaners and lawnmowers to door bells and surveillance cameras are becoming affordable and part of a modern home.
Remote monitoring and Remote control of pest control devices that are hard to access and time consuming to service if there is no activity are becoming more common in our commercial proposition and we believe that we need to innovate in this space for our residential market. This role will work closely with the traditional residential innovation team to create residential connected innovation solutions that provide more efficient and effective pest control solutions beyond our traditional solutions. The aim will be to create, trial and prove the residential connected opportunities in preparations for a larger scale residential connected deployment in the future.
Key Accountabilities
Innovation & Expertise
-
Fully research and understand the Consumer / Residential market in North America to identify potential new business opportunities through a range of connected pest solutions specifically targeted at these customers.
-
Review the existing Commercial Connected suite of solutions for potential suitability or adaptation to target Residential customers.
-
Work with Sales, Operations and Marketing colleagues to help frame and formulate the thinking on likely business models for Residential Connected solutions
-
Identify gaps in the portfolio, and new product requirements working directly with the relevant Category Marketing leads, and in collaboration with the group IoT teams and the local residential pest innovation team
-
Liaise closely with all M&I teams to ensure alignment of our product development activities.
-
Run innovations sessions within Rentokil Initial / Rentokil Terminix showing tangible outcomes to Proof of Concept ideas.
-
Support the Digital Innovation Director and Group Innovation & Product Development Director with the preparation of materials and insight for forums such as the Technical Leadership Team, Pest Category Boards and Digital SteerCo.
-
Work closely with marketing colleagues to provide new and novel claims support and selling support information to support product deployment.
-
Play an active leadership role on the North American Development review
-
Continuously monitor competitor products for market information — ensuring awareness, in conjunction with the Category Marketing leads, of any relevant developments.
-
Keep updated on industry news and pest trends and where appropriate update internal stakeholders and interested parties
Customers
-
Build and maintain strong relationships with external stakeholders, including innovation partners, key industry bodies and academia.
-
Provide technical field support for connected solutions whilst they are in early life
-
Provide technical insight and direction for our wider Connected strategy
Skills, Experience and Competencies
-
A minimum of a good honors degree in a technology or similar discipline.
-
Relevant experience in the innovation lifecycle & product development
-
Ideally knowledge of current Pest products (or directly-related) fields and services. Experience with IoT and connected solutions preferred.
-
Innovation, creativity training or experience.
-
I.T. Literate with working knowledge of the full Google suite, Microsoft Excel, Word and PowerPoint.
-
Able to make sense out of large sets of data and communicate in a compelling manner.
-
Proven ability to communicate technical results data and their significance, to peers, non-technical colleagues and commercial sponsors of work.
-
Ability to work to tight deadlines within a structured project management framework.
-
Proven experience of working across borders, regions and culture; frequent travel likely.
-
Fluent English essential. Further languages an advantage.
Personal Characteristics
-
Drive and ability to provide strong leadership and deliver effectively within a multi-national environment and at a senior management level if necessary.
-
Excellent communication and relationship building skills capable of working effectively with suppliers, customers and operational functions around the globe.
-
A creative problem solver, capable of solving technical product related challenges for the US market with understanding of wider European / Global market potential.
-
Able to manage multiple priorities and timelines and uses strong technical and problem solving skills to approach complex projects / provide timely solutions.
-
Resilient, and focused on delivery, using data and facts to make prioritization calls.
Internal and External relationships with:
Internally:
Wider M&I team
Regional Markets
Local Markets
Regulatory
Supply Chain
Procurement
Externally:
3rd Party Suppliers
Key Knowledge Experts
Government Agencies
Competency Profile
Working with others
Build Relationships
Deliver Results
Creative Problem Solving
Impact and Influence
Coach & develop
Acting Commercially
Manage Self
Resilient and focused
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
- Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Sitting for long periods of time while using office equipment such as computers, phones and etc.
- Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
- Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
- Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Incumbent will be subject to:
- Inside working conditions: The change of building environment such as with or without air conditioning and heating.
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.