Job description

VETERANS OUTREACH CENTER, INC.

JOB TITLE: Residential Services Administrative Assistant

REPORTS TO: Director of Program Operations

STATUS: Full Time; Non-Exempt

PRIMARY FUNCTIONS:

• Completes a broad variety of administrative tasks for the Director of Program Operations including managing an active calendar, preparing correspondence, welcoming visitors, answering calls, and compiling documents/agendas for meetings.
• Works closely and effectively with the Director to keep them well informed of upcoming appointments and responsibilities and provides day-of reminders to those who have scheduled meetings with the Director.
• Communicates directly, and on behalf of the Director, with staff and others on matters related to the Director’s programmatic initiatives and responsibilities.
• Completes projects and special assignments by establishing objectives, determining priorities, managing time, facilitating the cooperation of others, monitoring progress, and making adjustments to plans as needed.
• Maintain Daily Housing Log and assist with maintenance of residential files.
• Order food from Foodlink and other suppliers as needed.
• Responsible for residential billing and reconciliation.
• Assist with data collection and grants support.
• Perform computer data entry work for client and donor databases.
• Greet and route clients, maintain logs and tracking documents, and update files.
• Responsible for inventory and ordering office supplies.
• Assist Case Managers as needed with urine screens, peer mentoring, and other necessary support.
• Willing to participate actively in program and agency special events as needed, be cross-trained and cross-train others in support of program objectives.
• Support the mission of the VOC, and collaboration both inside and outside of the organization.

PREFERRED QUALIFICATIONS:

• Associate degree in business-related field; 2+ years of related experience in a professional office setting.
• Expert computer skills and knowledge of Microsoft Office applications.
• Ability to maintain a high level of professional poise, courtesy, confidentiality, and resourcefulness in greeting and supporting a diverse population of clients, visitors, and staff.
• Excellent interpersonal/communication skills, works well with others and can interact effectively within a team.
• Experience in interfacing with private and public sector agencies.
• Attention to detail, organized, proven ability in project and process management.
• Experience with and/or knowledge of military culture a plus.
• Must possess a valid New York State driver’s license and have reliable transportation.
• Strong ethical character with ability to abide by VOC values of Respect, Integrity, Service and Excellence.

Veterans Outreach Center, Inc. is an equal opportunity employer.

Veterans of the U.S. Armed Forces are encouraged to apply.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Administrative Assistant: 2 years (Preferred)

Work Location: One location

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