Resource Specialist - Shelter Services

Full Time
Portland, OR 97209
Posted
Job description

Join our team at Transition Projects!

Are you passionate about serving your community and ready to start or continue a career with an established nonprofit? Transition Projects seeks people who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a marginalized, vulnerable population. We take pride in making a difference in the lives of so many every day.

ABOUT US

Transition Projects connects individuals with the services, resources, and tools they need to end their homelessness. Our team of over 350 assists more than 10,000 people each year at 14 different sites in the Portland metro.

  • On any given day, we help meet the basic needs of more than 500 people experiencing homelessness through our Resource Center.
  • On any given night, we provide a safe place to sleep for more than 800 people with nowhere else to turn.
  • In any given year, we help place more than 1,000 people into affordable housing – and then support them in retaining that housing.

Transition Projects values the diverse voices, perspectives, and practices offered by participants, staff, volunteers, community partners, and our board of directors, and we rely on this diversity to craft innovative approaches to providing critical services and to creating positive, systemic change. We recognize that our diversity is our strength, and it is critical to advancing our mission and enhancing the well-being of participants, staff, volunteers, and the community.

COMPETITIVE BENEFITS

  • 95% company paid Health Benefits
  • 100% employer paid short-term disability and long-term disability
  • 14+ paid time off per year
  • 11 paid holidays
  • 401k plan starting at 4% match
  • Hybrid work environment
  • Eligible for Public Service Loan Forgiveness

Hours: Wednesday - Sunday 7:30am 3:30pm

Wage: $21.00 hourly

GENERAL RESPONSIBILITIES

As part of the Resource Center team - provide information, referrals and services to Transition Projects participants. Enroll participants in programs. Manage barter activity. Facilitate the use of community services to help individuals attain and maintain permanent housing. This is a non-exempt, represented full-time position.

COVID Vaccine Mandate: Transition Projects has a vaccine mandate. Proof of vaccine must be provided at time of hire OR you may seek a religious or medical exemption. Thank you for your support in keeping our employees, and those who we serve, safe.

SPECIFIC RESPONSIBILITIES

  • Supervise shelter activities to ensure safety of participants.
  • Maintain working knowledge of agency programs, services and community resources.
  • Provide advocacy, information and referral services to participants.
  • Assure cleanliness, sanitation, and upkeep of facility, performing minor maintenance and cleanup duties as necessary or requested.
  • Facilitate problem solving and provide crisis intervention services.
  • Responsible for knowing and following policies and procedures, including program, agency and building specific policies.
  • Responsible for knowing and following procedures in emergencies and critical incidents.
  • Responsible to maintain accurate logs, shift reports, and participant records, both manually and using web-based program.
  • Maintain confidentiality of participants, staff and agency.
  • Coordinate with agency staff to ensure consistent delivery of services.
  • Attend agency and program staff meetings.
  • Supervise participant chore assignments, perform urinalysis and breathalyzer testing, of shelter staff and participants when requested.
  • Rotate through assigned Post Positions if applicable.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS

  • One-year experience in social services preferred. Experience working with homeless/low income population helpful.
  • The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.
  • Understanding of the issues surrounding homelessness, chemical dependency, mental health, domestic violence and sexual assault.
  • Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
  • Knowledge of services available to low-income and homeless persons through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge.
  • Demonstrated ability to work as part of a team in the delivery of services to participants.
  • Computer literacy. Demonstrated ability to use word processing, database, spreadsheet, email, and Internet programs.
  • Excellent oral, written, and telephone communication skills. Excellent interpersonal skills.
  • Bilingual English/Spanish fluency is strongly preferred.
  • Office/clerical experience. Familiarity with office equipment (copier, fax, multi-line phone system, etc.).

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Portland, OR 97209: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you able to work scheduled shifts Wednesday through Sunday 7:30am - 3:30pm

Work Location: One location

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