Job description

Fine Dining Chophouse seeks General Manager. Above average starting salaries, quarterly bonuses, generous vacations, medical insurance benefits are all part of what we offer. Work with a leading local company that appreciates you and values your work. Only candidates with a minimum of 1 years’ restaurant management experience will be considered. Must possess excellent customer service skills and have a proven record of strong leadership. Must be detail-oriented and exhibit passion for excellence in the food service industry. Must be proficient in EXCEL. Join our winning team with multiple locations in the area with considerable opportunity for personal growth.

We are looking for a this General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

QUALIFIED CANDIDATES WILL:

-DEMONSTRATE PROFICIENCY IN EXCEL

-HAVE ONE YEAR OF RESTAURANT MANAGEMENT EXPERIENCE

-DISPLAY LEVEL HEAD UNDER PRESSURE

-HAVE THE ABILITY TO CONTROL AND EXTEND INVENTORY

-HAVE AN UNDERSTANDING OF AND ABILITY TO CONTROL COSTS

-COMPLETE SCHEDULE WRITING

-OFFER EXCELLENT COMMUNICATION AND LEADERSHIP SKILLS

-DISPLAY MAINTENECE SKILLS

-BE SUCCESSFUL WITH PRODUCT ORDERING

-DISPLAY A DEEP UNDERSTANDING OF FINE FOOD, BEER & WINE

-HAVE THE ABILITY TO HIRE, TRAIN, AND MOTIVATE STAFF

-ENSURE COMPANY STANDARDS ARE FOLLOWED

-COMPLETE ALL TASKS ISSUED BY GENERAL MANAGER AND OWNER IMMEDIATELY

-PROMPTLY RESOLVE PROBLEMS TO SATISFY BOTH GUESTS AND BUSINESS STANDARDS

-ORDER AND EXTEND INVENTORY

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable, Aloha, and Excel
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid training

Experience level:

• 2 years
• 5 years

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Williamsburg, VA 23188: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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