Job description
Role Description
Join our team as a Restaurant General Manager and become one of the authors of our story. The Restaurant General Manager is responsible for the overall guest experience in our Clay Restaurant and Bar. The Food & Beverage strengths at Wildflower Farms will attract both hotel guests and local residents from the community, will be vibrant and will be an extension of the overall direction of the property – giving back to the land and experiencing all the land has to offer.
As part of the Auberge family, you will immediately become part of an active community of food and beverage professionals who pride themselves on their reputation for expertise and uncompromising standards. You will be responsible for ensuring that all visitors to the restaurant are delighted by the quality of service, creativity, and variety of our food and beverage offerings, and for establishing our name in the Hudson Valley.
Core Responsibilities
The key responsibilities for this position are:
- Responsible for the management of all aspects of the Restaurant and Bar functions, in accordance with hotel standards.
- Direct and organize the day-to-day activities of the staff maintaining high standards, and service, maximizing both guest and financial results.
- Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment.
- Maintain the highest levels of guest service and develop a rapport with both the hotel guests and the local clientele, meeting and greeting guests at the Restaurant, and handling guest complaints effectively and pleasantly.
- Conduct regular walkthroughs for maintenance to continuously maintain or improve the physical properties
- Lead the training and education session for all team members.
- Manage the orders and inventory of beer, wine, liquor, and restaurant supplies for the front of the house.
- Work with the Director to create a departmental budget, then monitor and maintain the food and beverage costs in line with budgeted and forecasted projections.
- Maintain knowledge of trends, systems, practices, and equipment in food and beverage through trade literature, hotel shows, site visits, and monitoring local competitors to compare their operation with the hotel’s Food and Beverage operation.
- Develop Food and Beverage goals, strategies, procedures, and policies including offering guests great value in their beverage experience, in conjunction with the Director of Restaurants.
- Work as an active member of the management team, creating positive relationships and maintaining active involvement with all hotel operations.
Required Qualifications
- Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or a related field.
- Five or more years’ operating experience in a similar capacity in a top restaurant group or luxury hotel Food & Beverage department.
- Experience in maintaining state and federal health and safety regulations.
- Experience with accurately and promptly completing administrative tasks that include reporting, budgeting, project management, etc.
- Excellent verbal and written English communication skills.
- Ability to interact with various computer applications.
Preferred Qualifications
- The ability to communicate in a second language, particularly Spanish, is preferred.
What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Auberge Resorts Collection is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This
Job Type: Full-time
Pay: $80,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 5 years
Restaurant type:
- Bar
- Fine dining restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Weekend availability
Ability to commute/relocate:
- Gardiner, NY 12525: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Preferred)
Experience:
- Restaurant experience: 3 years (Required)
Work Location: In person
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