Job description

Road Assist Coordinator I

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

Shift: Sunday-Wednesday, 10:00am to 10:00pm

Job Overview

This position is responsible for providing emergency roadside assistance to driver team members, working flexible schedules, and available to work various shifts including weekends and nights. This includes assessing and diagnosing vehicle failures through careful inquiry and dispatching appropriate service to drivers based on the nature of each breakdown.

What will you enjoy doing (duties/tasks)

• Coordinate road repairs between Driver Team Members and Vendors, as necessary.
• Maintain cost per mile (CPM) goal.
• Utilization of equipment to reduce down time.
• Ensure Department of Transportation (DOT) compliance.
• Provide total support for driver team members, inter company operations, and external customers through effective and timely action.
• Effectively communicate to our internal and external customers.

What you need to succeed (Qualifications, experience, skills, attributes)

• High School diploma or equivalent.
• On the job experience in similar role preferred
• Ability to deliver exceptional service through positive engagement and patience.
• Ability to work in a team environment to continuously improve results.
• Able to promote a culture of trust and safety.

Why You will Love DB Schenker

Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.

• Earn up to 3 weeks' Vacation over the course of your first year + Holidays + Sick Days
• Full Health Insurance on day one (medical, dental, vision, prescription drugs)
• Career Advancement. We are strong believers in continual training and development for our people. Your success is our success
• Your Safety is important to us, so we will provide protective gear
• Health Advocacy support for you and your family
• Company Paid life insurance
• Company paid Short-Term and Long-Term Disability
• 401(k) option

How to Get Started

You can begin by applying above or visit us at https://dbschenker.com/global/careers

Stay Connected With Us

Twitter: @DBSchenkerUSA

LinkedIn: www.linkedin.com/company/dbschenker/

Facebook: @DBSchenkerAmericas

Visit our Blog: www.nowthatslogistics.com

DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Van Buren, AR: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to work the required shift (Sunday-Wednesday, 10am-10pm)?

Work Location: In person

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