The Railroad Commission of Texas is the state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry, and surface mining operations. You can find more details about us on the Railroad Commission of Texas’ website here https://www.rrc.texas.gov/about-us/.

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

• Generous paid time off including vacation, sick time, and holidays
• Telework options for eligible positions
• Flexible work schedules
• Retirement pension with match
• 401(k), 457(b) and Roth
• Health premiums 100% paid for full-time employees
• Tuition Reimbursement
• Wellness and Exercise Leave
• Career development programs/opportunities for advancement

For a complete list of our total compensation package please visit our website at https://www.rrc.texas.gov/about-us/jobs/. To view benefits available to all State of Texas employees visit the Employee Retirement Systems website at https://ers.texas.gov/benefits-at-a-glance

General Description

The Railroad Commission of Texas seeks a Document Services Technician to provide (journey-level) detail-oriented records management, document imaging and printing work in the Surface Mining and Reclamation Division’s records section. This position will provide an opportunity to work with records from coal mines in the State of Texas alongside a team of dedicated, Records Analysts and technical staff of various professional backgrounds. Work involves complex records keeping, research, creating and maintaining indexes, repetitive file prepping for scanning, scanning, filing, responding to inquiries and requests, while maintaining accuracy and detail. Continuous use of copy/scanner, Word and Excel indexes, Adobe, and other internal databases for tracking. Works under close supervision with limited latitude for the use of initiative and independent judgment. This is an Austin office-based position with only occasional limited latitude to telework if instructed by management.

Essential Job Duties

• Organize, index, maintain, and retrieve coal mining and exploration digital and hardcopy files.
• Read, comprehend, and follow mine history for accurate and detailed record keeping.
• Download electronic files, name, organize, index, file digital and hard copies.
• Research, log and track mine history using Excel spreadsheets, MS Word, and correspondence tracking systems.
• Prepare, organize, scan, and retrieve files for Texas State Library.
• Prepare and organize files consisting of letter, legal and large format paper maps for digital archiving.
• Prepare documents in accordance with vendors procedures for digital archiving.
• Remove staples, repair torn and folded documents, replaces tab inserts, and mount old photos for digital archiving.
• Respond to customer and staff inquiries with records requests.
• Create and maintain documents in MS Word, Excel, AdobePro, and other internal software applications.
• Research records to ensure application and correspondence files are complete and indexed properly in preparation for digital scanning and archiving.
• Review digital files stored online against hard copies for quality assurance.
• Research documents on microfiche.
• Answer multi-line phone and transfer calls as needed for the main division phone line.
• Performs additional related essential tasks as required to maintain production workflow.
• Other duties as assigned.

State Classification #: 0181

State Classification Title: Document Services Tech II
Salary Group: A11

Military Occupational Specialty Codes (MOS):
Army – No Equivalent

Navy – No Equivalent

Coast Guard - PER

Marine Corps – 4503

Air Force – 3F5X1

Additional Military Crosswalk information can be accessed at:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Minimum Qualifications

Graduation from a standard senior high school or GED.

Experience and education may be substituted for one another

Experience in the operation of digital imaging equipment and software, scanners, bindery or reproduction equipment.

Must be able to work 8AM-5PM, Monday through Friday, from the Austin office location.

Knowledge, Skills, and Abilities

• Desire to take initiative.
• Knowledge of office practices and procedures, including the use of general office equipment (copier, fax, printer, scanner, multi-line phones).
• Proficient skill in utilizing Microsoft Office (Excel and MS Word), Adobe Pro, and other Windows-based PC software applications.
• Skill in basic arithmetic and reading comprehension.
• Skill in sorting, organizing, and prioritizing workload.
• Skill in communicating effectively, both orally and in writing.
• Must be able to work as a team, and independently.
• Must be able to accept instruction from a Team Lead and/or manager.
• Must be able to push, pull, bend, reach, lift and carry files/boxes up to fifty (30) pounds.
• Must be able to stand for long periods of time making copies.
• Must be able to sit for long periods of time.
• Ability to work on tasks requiring meticulous attention to detail and maintain a high level of accuracy.
• Ability to maintain professional protocol and demeanor when assisting internal and external clients.
• Ability to work under pressure and complete work within established deadlines.

Work Hours and Telework: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternate schedules for employees, as long as it does not adversely affect operations and service levels, and standard hours of operation are maintained. The Commission may also offer telework based on the agency’s approved Telework Plan. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

Remarks: There is one available position. Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.

THE RAILROAD COMMISSION OF TEXAS ONLY ACCEPTS ONLINE APPLICATIONS FOR THIS POSTING. Résumés are not accepted in place of completed applications.

Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted. Notifications to candidates are sent electronically to the email address you provide.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not
discriminate on the basis of race, color, national origin, sex, religion, age
or disability in employment or in the provision of services.
The Railroad Commission of Texas is a tobacco-free workplace.