DEL-AIR is a rapidly growing industry leader with seven locations serving Central Florida - Clermont, Davenport, Jacksonville, Melbourne, Sanford (headquarters), Sarasota, and Tampa.

The Senior Business Analyst will facilitate assigned projects by serving as a liaison between stakeholders, setting and communicating goals, and evaluating and refining results. The actions of this position will have a direct effect on Company performance by improving processes and workflows.

Specific Duties & Tasks:

• Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology.
• Determines how changes to the project will affect the business and systems.
• Provides expertise in current-day Information Systems and makes recommendations regarding applying these systems to business practices.
• Responds to inquiries and provides advice to the stakeholders regarding current and potential system inputs, processes, and outputs.
• Negotiates plans and timeframes, ensuring that stakeholders understand the anticipated result.
• Develops and communicates detailed specifications for implementation.
• Produces reports, timelines, and graphics to communicate expectations and progress to management, stakeholders, and other relevant parties.
• Maintains and ensures proper documentation and coordinates or performs testing of system modifications.
• Creates, develops, provides, or coordinates training, materials, and other educational tools.
• Collaborates with the Project Manager, subject matter experts, and other stakeholders to ensure the needs of the Company have been met.
• Researches and analyzes the nature, effect, and results of system difficulties.
• Satisfies data sampling, project analysis, testing verification, and other user requests from existing stakeholders.
• Acts as liaison with Information Technology and/or outside vendors to support relevant systems.
• Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.

Qualifications:

• At least five to seven years of related experience.
• Bachelor’s degree in IT, business, or related field required.
• Excellent verbal and written communication skills.
• Extremely proficient in Microsoft Office Suite and related software programs.
• Proficiency with Power BI and SQL desired.
• Extremely organized with great attention to detail.
• Ability to adapt to change, learn quickly, and to creatively solve new problems
• Excellent customer service skills.
• Ability to negotiate and settle differences quickly and peacefully.
• Ability to act as a team player.

Benefits offered by Del-Air:

• Opportunities for career growth and advancement
• Competitive wages & Annual Bonus Incentive
• Company Paid Life Insurance
• Company Paid Telehealth Program - MDLIVE
• Medical, Dental, and Vision Plans
• Supplemental Benefit Plans (Disability, Accident, Critical Illness, etc.)
• Paid time off (PTO) / Paid holidays
• 401K Retirement Plan
• Corporate Wellness & Safety Programs
• Referral Incentives
• And more….

We are accepting applications by replying to this job posting. Please submit a resume or detailed description of the job history to be considered for the position.

We are an Equal Opportunity Employer and a Drug-Free Work Place

Military Friendly Employer

For more information, please visit our Company Page.

Experience

• 5 - 7 years: Minimum years of relative experience

Education

• Bachelors or better in Information Technology or related field

Licenses & Certifications

• Drivers License