If you’re looking for a place to grow your career, where you can contribute to a dynamic innovative firm, tackle challenging project work, and collaborate with industry-recognized professionals - Geosyntec is the place for you! Geosyntec is currently seeking a highly skilled Senior Systems Administrator to join our growing Information Technology and Corporate Services teams. This position offers the option to work fully remotely from your home office. For a full list of our offices in the United States please visit this link: https://geosyntec.com/about/locations.

Geosyntec prides itself in hiring the most highly qualified professionals who have a diverse skill set, an advanced innovative mindset, and can effectively develop forward-thinking ideas. Our clients ask us to address their new ventures and most challenging problems involving the environment, natural resources, and civil infrastructure. Ranked by ENR in the top 20 design firms for the environment, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service. Learn more by visiting www.geosyntec.com

ESSENTIAL DUTIES AND RESPONSIBILITIES

Is this the right position to help achieve your professional goals? Some of the key responsibilities for this position include:

• Perform advanced systems administration of complex assignments, maintain, support, administer, install, and troubleshoot a variety of enterprise-level technology platforms and operating systems including, but not limited to, enterprise-level Microsoft technologies and/or business-specific technology platforms.
• Take a lead on Active Directory, including group policy, domain setup, and management, AD synchronization (on-prem and cloud), SSO setup, domain certificates, etc.
• Co-Manage Azure Active Directory, set up and manage related Azure resources such as storage containers, virtual networks, ExpressRoute, Azure VMs, Azure file sync, etc.
• Collaborate between the Cloud and infrastructure services teams.
• Assist infrastructure and server administration team in performing related administration duties including, but not limited to, setting up internal and cloud-based servers, and setting up and troubleshooting Azure connectivity.
• Assist the network administration team with Azure File Sync (AFS) setup and troubleshooting, Azure VM’s AFS.
• Effective, advanced-level utilization of management tools of assigned systems (e.g., PowerShell, scripting, Command Line Interfaces (CLI), Graphical User Interface (GUI), console applications, etc.).
• Administer security controls, governance, compliance, and data loss prevention to secure enterprise computing assets from vulnerabilities and threats pursuant to company policy as it relates to this position.
• Efficiently manage, research, and troubleshoot relative incoming incident and service management requests with the ability to prioritize accordingly, escalating requests as appropriate to other members of the IT team in a fast-paced team environment (telephone, email, and tracking systems).
• Ensure complex customer needs are promptly monitored, addressed, documented, and resolved promptly and effectively through to customer satisfaction.
• Gather relevant information and provide regular updates to the manager and teammates regarding progress, risk management, potential business impact, resource management, timing, overruns, etc.
• Compose supporting technical documentation as it relates to this position.
• Maintain software related to on-premises servers with appropriate updates and patches.
• Administer appropriate levels-related security controls, governance, compliance, and data loss prevention to secure enterprise computing assets from vulnerabilities and threats (e.g., anti-virus, anti-spam, anti-spyware, etc.).
• Perform additional assigned infrastructure system maintenance or upgrades, and with hands-on requests pertaining to server or network-related issues as assigned.

EDUCATION AND LICENSURE

• Bachelor’s degree in Information Technology or related field. (required)
• Microsoft Windows Server Hybrid Administrator Associate or equivalent (required)
• Azure Network Engineer Associate (desired)

SKILLS, EXPERIENCE, AND QUALIFICATIONS

• At least 4 years (5+ preferred) minimum of IT industry-related experience in an intermediate to advanced systems administration services support role with a focus on cloud services delivering products and solutions at an enterprise level; or an equivalent combination of education and experience. (required)
• Experience and/or related course work in Computer Science, Information Technology application, or related discipline as it relates to this position. (preferred)
• Expertise in implementing, managing, and monitoring an organization’s Active directory (including DC’s GPO, replication, etc.) Microsoft Azure environment, including virtual networks, storage, computing, identity, security, and governance.
• Familiarity with operating systems, networking, servers, and virtualization. In addition, applicants should have experience using PowerShell, Azure CLI, the Azure portal, Azure Resource Manager templates (ARM templates), and on-prem and Microsoft Azure Active Directory (Azure AD).
• Firm understanding of Microsoft Hyper-V and storage technologies (NAS, SAN, Cloud, etc.).
• Firm understanding of networking topologies such as DNS, DHCP, WAN/LAN, SD-WAN/SASE, VPN solutions, routing, switching, and general network topology administration as it relates to this position.
• Proficiency with systems-related diagnostics, troubleshooting, maintenance, and repair, including new installs, upgrades, optimizations, and general day-to-day operations. (required)
• Experience installing, testing, and troubleshooting software applications including multi-platform operating systems and third-party applications. (required)
• Experience installing, testing, and troubleshooting related systems and software applications including multi-platform operating systems and third-party applications. (required)
• Experience providing end-user call support, prioritization, and escalation of service needs. (required)
• Ability to work under pressure and exercise sound professional judgment in the analysis of problems to resolve or escalate intermediate to advanced system issues. (required)
• Ability to handle multiple tasks to completion and through to customer satisfaction. (required)
• Proven organization/planning, customer service, and response skills. (required)
• Flexibility to travel to company offices as needed. (required)
• Valid U.S. driver’s license and satisfactory driving record for business travel. (required)
• Employment sponsorship is currently unavailable for this role.

CULTURE/EEO STATEMENT