Service Coordinator

Full Time
Albuquerque, NM 87109
$18 - $22 an hour
Posted
Job description

About Welch Equipment

Welch Equipment Company is the premier provider of forklifts and warehouse servicing solutions for the‘Material Handling' industry. We sell and create award-winning products and solutions to boostproductivity, lower costs, and help customers grow their business and remain efficient in the process. Werespect and value our team, and we look to bring the best talent together to make our future in Albuquerque New Mexico even stronger.

Welch Equipment Co. is about bringing together top talented individuals with a strong desire to make a difference in the ‘Material Handling' industry. We strive for unparalleled customer service and to be the leadingforklift provider and forklift service provider in the industry. Our culture encourages employees who holdthe ability to create, think and challenge each other in a fast-paced environment.

We are seeking a highly motivated Service Coordinator/Quoting Personnel
Job Responsibilities
  • Ensure that all quotes are proper before customer review
  • Work with Parts department to ensure that all parts and prices are correct and that meet our customers' requirements.
  • Work closely with Welch Service Manager to review quotes being generated.
  • Follow up on quotes with customer and CSR
  • Asist admin with billing
  • Work with Technicians to ensure proper quote.
  • Answer multi-line front desk phone for the company
  • Open daily mail and distribute
  • Sending overnight packages daily
  • Printing of daily workorders
  • Filing
  • Ordering company office supplies
Knowledge, Skills, and Qualifications:
  • Knowledge of the ‘Material Handling' industry is a plus
  • Time Management
  • Experience working in parts in the heavy equipment, automotive, or forklift industries a plus
  • Ability to create fantastic customer experiences.
  • Aptitude to think creatively and create customer solutions on the spot
  • Ability to be a team player and perform in a fast-paced, continually interrupted environment.
  • Excellent verbal, written and interpersonal communication skills.
  • Comfort and knowledge of standard business processes and technologies.
  • MS Excel, MS Word proficient
Benefits:
  • Medical, Dental, Vision, Life, Paid Sick Leave, Vacation, Disability, etc
  • 100% Matching 401K plan to 6% contribution!
  • Compensation: $18.00 - $22.00

Welch strongly supports equal employment opportunity for all applicants regardless of race, color,religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status,physical disability, mental disability, medical condition, sexual orientation, genetic information, or anyother characteristic protected by state or federal law equal employment.

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