Job description

Position Overview:

We have a terrific Front Desk Team and supportive "Zen Vibe" in our two Centers, and we are looking for an excellent, responsible person to join us!

The Front Desk Coordinator is the "Air Traffic Controller" of the Center, pulling all the elements together to ensure clients receive their desired massage and skin care services on-time, and that our Centers operate efficiently. Since we have a "No Contracts - No Membership Fees" approach, you're never hard-selling memberships or pushing people to sign contracts.

Prior Spa Center Experience may be a Plus, but is Not Required. Being the right, responsible person is more important than having specific other experience.The position is steady part-time (20-30 hours per week). Your schedule will typically be 4-5 days each week, including shifts on two-three weekends (Saturdays/Sundays) per month. You may work at both our Cornelius and Huntersville Centers, located 10-minutes apart, but will become focused mainly on one.

You will communicate with clients and manage appointments through phone conversations, email, texting, and our appointment scheduling software. You will execute administrative tasks such as client check in/out, and payment.

You will be responsible for the condition of the Center itself during your shift including laundry, cleanliness/sanitation, and supply inventory.

You are an important member of our Team! You are the first and last impression of Zen Massage for our clients. We pride ourselves in having a professional, helpful front desk team. We will appreciate you and treat you with respect. We strive for a supportive, positive culture.

If you are a responsible, mature self-starter and effective communicator, with current-day computer and internet skills - you should excel at this position! If you have a friendly, conversational disposition, present a professional appearance (attire is professional casual), are eager to fulfill your part in a business operation, and seeking to work in a supportive, No-Drama atmosphere, you will fit in well with our team.

Compensation starts at $13 per hour. You will have the opportunity to increase as you become fully productive in your position. You'll receive at least one free wellness massage monthly, plus our employee/family discount. You will work with involved local owners who care about you, and will be part of a supportive team of professionals.

About us:

Zen Massage® Centers of Cornelius and Huntersville are a cross between an independent massage and skin care boutique, and a "corporate" business system. Owners are local, involved in the business, and care about their people.

Our Centers are clean, pleasant, respectful places to work. Our clients are happy to be here, because they're getting a massage or facial! Our licensed professional therapists and estheticians love what they do. Our No Contracts-No Membership Fees approach is strongly preferred by consumers and creates a truly "Zen" environment, letting our entire Team focus on clients - not "selling."

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We maintain outstanding cleanliness and sanitation practices in our Centers.

Application Question(s):

• Do you love the responsibility and commitment of being a key part of a Team's success?
• Do you understand that this position will be 20-30 Hours per week, working shifts of (generally) 6-7 hours, with the opportunity to work certain "full days" if desired; Position is for a mix of weekend shifts, and weekdays?
• Do you have any experience with the Mindbody, Zenoti, or Millennium POS systems? (This is not a "deal-breaker")

Work Location: In person

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