Job description

The Clinic Nurse Lead oversees the clinic operations in the assigned clinic by assuring appropriate nursing staffing and assignments, front line physician and patient relations, appropriate supply and inventory, completion of required trainings and other duties required for exceptional clinic patient care. S/he oversees all patient workflow from front end to back-end office.

JOB DUTIES:
Manage the daily administration of all associates activities of assigned clinic.
Supervise clinical staff including RNs, LPNs, CANs and Department Coordinators.
Appropriately schedule all staff for all clinic operations
Assure compliance with all regulatory requirements and company policies.
Conduct patient intake to help physicians develop treatment plans and strategies by obtaining Vital signs, information about current symptoms, medical histories and medication to provide physicians with complete understanding of current medical needs.
Support clinic providers by setting up equipment or instruments for exams and procedures.
Provide direct care to patients, including administering medication, treatments or injections.
Maintain and clean exam rooms between patients.
Liaise between physicians and patients by fielding patient questions, relaying test results, scheduling follow-up appointments, coordinating prescription orders and refills and other assistance that may be requested by patient or physician.
Gather KPI data and process improvement for metrics reporting

Maintain confidentiality of all information according to HIPAA and company policy

The Nurse Lead assumes other responsibilities as assigned.

JOB REQUIREMENTS:
Analytical ability to apply criteria and evaluate information to make decisions.
Strong verbal and written communication skills; and excellent interpersonal skills in teaming with patients, medical staff and the public
Detail oriented with proven ability to multitask.
Professional appearance and ease in developing rapport with others.
Detail oriented with proven ability to multitask.
Computer skills including MSOffice, Outlook, Meditech, preferred.

EDUCATION AND EXPERIENCE:
Graduate of an accredited School of Nursing , required.
ACLS certification, required.
BLS certification, required.
Basic understanding of federal and state regulations applicable to occupational and environmental health and safety, required.
3+ years of clinic management (preferred)

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