Sr Consumer Insights Manager

Full Time
Bellevue, WA 98006
Posted
Job description

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview

This position is responsible for delivering competitive insights to T-Mobile Marketing and other internal business owners by monitoring, analyzing, and synthesizing the marketing strategies and go-to-market tactics of key competitors. Position provides actionable recommendations by synthesizing data and presenting findings to Sr. Manager, Director, VP-level business owners. This position will focus on the competitive landscape for broadband internet services.

Job Responsibilities:

  • Monitors, collects, and analyzes competitors’ pricing, promotions, products, and other marketing actions through surveillance of competitor’s websites, advertising, customer communications and other publicly available sources of information.
  • Monitors and analyzes customer preferences, market trends and other macro factors that could impact the competitive environment.
  • Analyzes and synthesizes available primary and secondary research to understand trends in the competitive landscape.
  • Assists with ad-hoc and periodic competitive assessments requested by marketing and other internal stakeholders.
  • Effectively communicates conclusions and recommendations in a format suitable for senior management that meet requirements for technical rigor, conciseness and actionability.
  • Builds effective working relationships and works collaboratively with key internal teams.

Work Experience

  • 4-7 years of competitive intelligence or marketing research experience. (Required)
  • 4-7 years of professional experience in role with demonstrated ability to research specific topics and deliver actionable insights that answer or address specific business or customer questions (Required)
  • 4-7 years of experience working collaboratively in a team environment (Required)
  • 4-7 years of experience working in one or more of the following industries: wireless, broadband/internet, consumer electronics or technology. (Preferred)
  • 4-7 years direct interaction and working collaboratively with marketing or sales professionals. (Preferred)

Knowledge, Skills and Abilities:

  • Competitive Analysis (Required)
  • Data Analysis (Required)
  • Market Analysis (Required)
  • Cross Functional Relationships (Required)
  • Financial Analysis (Preferred)
  • Performance Analysis (Preferred)
  • Vendor Management (Preferred)
  • Marketing (Preferred)
  • Database Marketing (Preferred)
  • Wireless (Preferred)
  • Broadband/Internet (Preferred)

Education:

  • Bachelor's Degree Marketing, Business, Analytics or related field (Required)
  • Master’s/Advanced Degree (Preferred)

#LI-Corporate

  • At least 18 years of age
  • Legally authorized to work in the United States

Washington Pay Range: $121,000 to $163,900

  • The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.
  • At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits


Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $121,100.00 - $163,900.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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