Job description

As a General Manager, this position will direct and lead the full scope of restaurant operations. This includes overseeing all facets of service operations; leading, training and developing managers & staff; partnering with culinary operations from a financial and quality perspective; developing and driving guest relationship building and adherence to service standards; overseeing sales and marketing efforts; and directing inventory and cost control activities.

General Manager Responsibilities:

• Employee Relations
• · Build rapport between kitchen and front of house staff to increase communication and collaboration
• · Create and post weekly staff schedules
• · Handle employee counseling as needed
• · Maintain a sound and stress-free environment for all team members
• · Maintain an employee recognition and incentive program to maintain high morale
• · Manage the interviewing, hiring, and effective onboarding new hires
• · Monitor staff appearance and take corrective action as necessary
• · Perform timely employee reviews
• · Work with HR and to appropriately resolve any employee coaching and counseling issues

General Operations:

• · Accurately perform monthly inventories
• · Analyze sales figures to set, monitor, and control budget for the restaurant
• · Anticipate guest’s needs by learning their preferences and habits
• · Answer questions about our food, beverages, and other restaurant functions and services
• · Assist in any areas of the restaurant was business needs require
• · Assist in repairs of anything that obstructs the normal operation of the business
• · Conduct daily pre-shift/post-shift and other periodic meetings to increase communication
• · Consistently monitor labor costs to remain within labor budgets when scheduling staff
• · Develop and implement creative solutions for areas of improvement
• · Develop efficient processes to manage and control food and beverage inventory
• · Ensure that hosts are greeting guest and answering telephone calls promptly and cordially
• · Effectively supervise the restaurant and bar operation
• · Maintain relationships with vendors, manage the ordering and receiving cycle for the restaurant and develop efficient receiving processes
• · Make a constant effort to tailor service and add personalization by greeting guest by name when possible
• · Monitor and observe guests experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
• · Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• · Respond to any guest complaints and take necessary action.
• · Supervise all restaurant employees and delegate tasks as needed.
• · Train, monitor, and maintain the POS System.
• · Work with Sales Manager in developing and driving guest outreach, communication, and marketing efforts, including the coordination of private & semi-private events.
• The preceding reflects management’s definition of essential functions for the General Manager position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Requirements:

• · Bachelor’s degree in business administration or hospitality or related experience preferred
• · 5 to 8 years of experience
• · 5 years of supervisory experience required
• · Experience with P&L reports and working with budgets
• · Experience with POS
• · Basic math skills
• · Experience in training (planning, and implementation)
• · Great computer skills (Word, Excel, Outlook at a minimum)
• · Valid food sanitation management, alcohol, and allergen certifications (may be obtained upon hire)

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Montville Center, CT: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.