Job description
What your role entails and how you’ll contribute:
At Halls Kansas City, the Style Expert is instrumental in creating the best customer experience Halls can offer. By demonstrating a thorough knowledge of store merchandise as well as current fashion trends, the Style Expert guides customers in expressing their individual tastes, style and personality with high end clothing, and accessories. Style Experts generate sales by cultivating customer relationships, maintaining an up-to-date clientele log, and notifying customers of upcoming events and promotions through phone calls and email. Style Experts own each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry out merchandise appropriately, placing special orders, contacting the Alterations department when necessary, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling. This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash wrap supplies such as bags, tissue paper and receipt paper. All Halls employees are responsible for protecting company assets by following established policies and procedures.
Store basic hours are Mon-Sat, 10-7, Sun 12-6. Hours for the Style Experts will vary within these timeframes, and includes holidays, weekends, and evenings (during Holiday season till 9:00 p.m.)
Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.
APPLICATION INSTRUCTIONS:
You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.
BASIC QUALIFICATIONS:
- High School Diploma, GED or equivalent
- At least six months of sales experience in a department store setting, or six months professional customer contact (i.e. - public relations, customer service, high volume receptionist).
- This job requires standing for prolonged periods of time, lifting up to 50 pounds, bending, stooping and pulling/pushing cart.
PREFERRED QUALIFICATIONS:
- Experience selling in a department store environment.
- Excellent communication skills, both written & verbal
- Superior customer service & teamwork skills –have a great attitude and are a team player.
- Good math and problem-solving skills.
- Detail oriented and professional disposition
- Comfortable taking initiative and driving your own business.
- Great relationship builder
ADDITIONAL DETAILS: This position is located at the Halls retail department store located at the Crown Center Shops. As of May 28, store temporary hours are Mon-Sat 10am - 6pm; Sun 12pm - 5pm. Store basic hours at a date yet to be determined will be Mon-Sat, 10am - 7pm; Sun 12pm - 6pm. Hours for the Style Experts will vary within these timeframes, but do include holidays, weekends, and evenings (during Holiday season till 9:00 p.m.)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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