Job description
Switchboard Operator
Oklahoma City, OK
POSITION SUMMARY
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. Ideal candidate is seeking employment with local financial institution and committed to providing excellent customer service while complying with policy and procedure.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
Responds to incoming calls timely and transfers to the appropriate personnel
Maintains safe and clean reception area by complying with procedures, rules, and regulations
Contributes to team effort by accomplishing related results as needed
Perform other job related duties and special projects as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
High School Graduate or High School equivalency
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
Work well individually and with a team while maintaining a positive attitude
Must demonstrate a business professional image and demeanor
Must be able to communicate professionally both verbally and in writing
Work well under stress and deadlines while managing multiple tasks
Must be able to sit and/or stand for long periods of time during the workday
Excellent work ethic
Must be flexible and able to work additional hours when crucial to the branch environment
Attendance and punctuality is an essential function of the job
PREFERRED SKILLS
Non applicable
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry 10 pounds
LOCATION
BancFirst Tower
100 N Broadway
Oklahoma City, OK 73102
HOURS
Full Time
M-F, Saturdays as scheduled
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/Minority/Female/Disability/Veteran/LGBTQ
Diversity…Our differences enhance business performance.
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