Job description

Overview:Shift work is required to support 24×7 operations. It is important to be available to work any shift/designated hours required to include nights, weekends, and holidays.Systems Administrators perform tier one and two network support in accordance with the SIE OPORD. Systems Administrators must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software. The position requirements vary depending on system complexity, the types of operating and network systems being supported, and the size of the organization. A background in the specific types of hardware and software systems used by the Government is required. Systems Administrators monitor and control one or more mid-range application servers. This position studies program operating instructions to determine equipment setup and operations. Systems Administrators continuously observes the operation of assigned applications and storage devices to monitor system operation and determines the point of hardware or software failure. This position manipulates systems in accordance with standard procedures to continue operations when individual units of a system malfunction. Systems Administrators confer with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. Systems Administrators maintains operating records such as machine performance and production reports.
Responsibilities:

• Installing operating system software, patches, and upgrades
• Analyzing, troubleshooting and resolving system hardware, software, and networking issues
• Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
• Performing system backups and recovery
• Conducting server builds
• Complete troubleshooting issues related to Horizon VDI components
• Develop and maintain Standard Operating Procedures for VDI Environment
• Provide Systems Administrator support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
• Maintains file servers, network access; documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance

Qualifications:Required Clearance: Top Secret with SCI Eligibility
Experience Requirements:

• A minimum of four years of related experience as a Systems Administrator or eight years supporting complex end-user desktop and mobile device support
• Prior Military and/or Special Operations experience is desired but not required.

Education Requirements:

• Associate degree. Significant relevant experience will be considered instead of formal education.

Certification Requirements:

• DoDD 8570.01-M IAT II or higher

AND

• MCSA relevant to the candidate's work area OR
• VMware Certified Associate (VCA) OR
• Microsoft Certified Associate relevant to work area OR
• AWS SysOps Administrator Associate OR
• Nutanix Certified Professional OR
• Microsoft Project 2013 Inside and Out OR
• MCTS: SCCM

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Essential Functions*
Work Environment

• Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
• Work assignments vary based on client requirements.
• Outside work may include various environmental conditions including hot, dusty, cold, icy, and windy climates.

Physical Requirements

• Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.
• May require climbing, working at heights, and in small confined spaces such as under raised floors, inside closets, and server racks. Must be able to sit, stoop, kneel or crouch for long periods. Work in noisy areas with hotter and colder temperatures than standard office environmental conditions. Lift and transport equipment up to 50 pounds.

Equipment and Machines

• General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.
• Servers, switches, routers, and other computer equipment that supports the network environment.
• Operating hand tools, power tools, ladders, and test equipment.
• May require operating motor vehicles.

Attendance

• Regular attendance in accordance with the established work schedule is mandatory.
• Shift Work is required to support operations. The candidate chosen for this position will work varying shifts
• It is important to be able to work any shift/designated hours required.
• You may be asked to continue performance in support of a war, contingency, or exercise
• You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work
• Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions

Travel

• OCONUS travel is not anticipated, but a current passport is desired.

Other Essential Functions

• Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
• The candidate must exhibit professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military, and contractor personnel at all levels.
• The candidate must be able to interface effectively with individuals at all levels of the organization.
• Grooming and dress are usually business casual but dependent on the client’s standards. Must not pose a safety hazard to employees working in the same general area.
• The position for which you are applying requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess dual citizenship (i.e., a citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

About Us:
Ardent Eagle Solutions (AES) is a dynamic and growing small business supporting the Federal Government, Department of Defense (DoD) and Intelligence Community (IC) customers worldwide. AES is focused on the success and growth of its employees while providing outstanding support to our customers and their mission(s).

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At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:*

• Matching 401(k) Plan
• Continuing Education Assistance
• Paid Time Off

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This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned._*
Ardent Eagle Solutions is an Equal Opportunity Employer

Job Type: Full-time

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