Job description

Job Title: Technical Supervisor

Department: Operations Department

Reports To: Site Manager

Shift: Friday thru Monday (4 x 10s) 6am - 4:30pm

Summary: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coordinates activities of instructors engaged in training employees or customers of industrial or commercial establishment in installation, programming, safety, maintenance, and repair of machinery and equipment by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Confers with managers, instructors, or customer's representative to determine technical training needs.
• Assigns instructors to conduct technical training.
• Schedules classes, based on availability of classrooms, equipment, and instructors.
• Evaluates technical training packages, including outline, text, and handouts written by instructors.
• Assigns instructors to in-service or out-service training classes to learn new skills as needed.
• Monitors budget to ensure that training costs do not exceed allocated funds.
• Writes budget report listing training costs, such as instructors' wages and equipment costs, to justify expenditures.
• Attends meetings and seminars to obtain information useful to technical training staff and to inform management of technical training programs and goals.
• Monitors instructors during lectures and laboratory demonstrations to evaluate performance.
• Develops and conducts technical training programs.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information.
• Design - Generates creative solutions.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
• Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Customer Service - Responds promptly to customer needs.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Participates in meetings.
• Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Able to build morale and group commitments to goals and objectives.
• Delegation - Sets expectations and monitors delegated activities.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Makes self available to staff; Provides regular performance feedback; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality.
• Cost Consciousness - Conserves organizational resources.
• Diversity - Builds a diverse workforce.
• Ethics - Upholds organizational values.
• Organizational Support - Follows policies and procedures.
• Safety and Security - Observes safety and security procedures.
• Adaptability - Adapts to changes in the work environment.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to high, precarious places; fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually loud.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.

Other Qualifications

Must be able to travel 20% of the time. Travel will generally be for training.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 4x10
• Day shift
• Weekend availability

Work Location: One location

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