Job description
You…
As a UX Researcher and Strategist with Octo, you will join an Agile program responsible for the discovery, design, and development of new, mission-critical, high priority applications and processes from the ground up at the Transportation Security Administration. You will work with the client and stakeholders to understand business objectives and perform qualitative and quantitative research to acquire user insights, such as conducting user and stakeholder interviews, journey mapping, facilitating workshops, and usability studies. You may also conduct expert reviews on designs, participate in design ideation sessions, support prototype development, and help ensure that designs are Section 508 compliant. You are a strong communicator, self-directed, inquisitive, enthusiastic, empathic, and relentless in the pursuit of continuous improvement.
Us…
We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client’s missions.
Program Mission…
You will be working on a high-profile program supporting mission-critical application development for the Federal Communications Commission (FCC). Your team on the program will have a direct say with your participation in the design and implementation of a mission-critical application that integrates with other FCC systems and impacts FCC employees and public users, starting at the design phase to include the development, implementation, and maintenance of a technology roadmap.
Skills & Other Requirements
Requirements…
Experience working with stakeholders and customers to understand business processes, how applications are used, and common pain points through stakeholder interviews, contextual inquiries and workshops/ collaborative sessions
Ability to act as an ambassador for the users, communicating their needs to stakeholders, and promoting the value of UX research early and often, to deliver a well-designed application and intuitive user experience
Experience creating and conducting research activities with internal and external users, synthesizing results into user personas, journey maps, and other deliverables that teams can act on
Curiosity and the ability to extract high-quality insights from our customers
Ability to plan and lead design ideation sessions and assist with UI and process design
Experience creating and conducting research plans in an agile environment that answers key research questions
Understand and ensure usability standards and best practices and educate and promote that knowledge to stakeholders, customers, and developers
Strong self-organization and self-management skills
Excellent analytical skills and attention to detail
Ability to think outside the box about problems and propose creative solutions
Experience working in a government or regulated industry Agile environment
Experience introducing and implementing HCD best practices
Desired Skills…
Section 508 compliance design preferred
Years of Experience: 3+ years of experience preferred
Education: Bachelor’s degree preferred.
Location: Remote
Clearance: Ability to obtain and maintain a Public Trust is required. Active FCC clearance strongly preferred.
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.