Utilizes appreciative advising and coaching techniques to provide confidential academic advising to a caseload of undergraduate students. Ensures that students receive the individual attention they need to navigate their academic programs by using a high-tech and high-touch approach to case management. Develops and monitors academic plans to assist students with timely graduation and support the university's retention and graduation initiatives.

• Engages in professional development opportunities to further job knowledge and skills.
• Utilizes technology to manage a caseload of advisees to support students identification of an appropriate major and their retention and on-time graduation in the identified major.
• Responds to student messages, inquiries and requests in a timely manner (within 2 business days)
• Provides academic advising and guidance to prospective FIU students (both on campus and at prospective student events that occur off-campus) and current students who are considering change of major.
• Educates advisees on relevant policies and procedures (e.g. Excess Credit Surcharge, NC grades, Academic Salvage/Amnesty).
• Educates advisees on how to access resources and technological tools (including but not limited to career and talent development, Center for academic success, PDA, Major Maps, EAB, Handshake).
• Provides general career advising to students to help them plan for employment and/or future education and help facilitate career-readiness through appropriate referral to available resources.
• Conducts targeted outreach campaigns to improve retention and graduation rates.
• Acts as a student advocate, identifying potential roadblocks to success and escalating those roadblocks for resolution.
• Works with program faculty, career professionals, and Center for Student Engagement to stay up-to-date on engagement opportunities for students and educates advisees on potential engagement opportunities and other high-impact practices available to them.
• Completes appropriate Academic Coaching Training and utilizes techniques with special populations.
• Adheres to all State of Florida, University, NCAA, Conference USA and department rules and policies pertaining to the position of Athletic Academic Advisor. Reports any known NCAA violations or concerns to Chief Athletic Compliance Officer. Serves as Academic Athletic Liaison and handles all advisement activities for student athletes. This includes processing mid-term and annual NCAA Progress Toward Degree forms (if questions arise related to Panther Degree Audit).

Bachelor's degree.

Master degree in Higher Education; or Master degree and experience working in academic advising in a higher education setting.

Administrative

$41,000 - $44,000

• Begin time: 8:30 AM
• End time: 5:00 PM

Required to spend 50% or more of time operating a computer

Criminal Background Check

• Must attend meetings off campus and occasionally attend functions on weekends and evening
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University